Westminster City Council - London

Rumblejungle99

So where do I start between you & Morgan sindall for 4yrs have seriously screwed up everything over my toilet repair multiple service failures compensation totalling £820 admission of guilt

Then yesterday I get called an idiot & misunderstood which nearly resulted in 2 of Morgan Sindalls plumbers receiving a punch

Then today I get a rather strange DM stating a really strange response a woman called Linda & that DM wasn’t needed at all & seriously crossed the line

Then 4pm today I receive an email

Which I have added pictures

Personally Linda needs removing from the comms team & removed handed her P45 & Morgan sindall need to issue P45’s to the 2 plumbers all of this could have been avoid as you got it right from day one not 4yrs Later

From top to bottom multiple people need to handed their P45’s & serious staff training needs to be provided to insure this Doesn’t happen again specially those who may not have a voice or unable to stand up for themselves

I will also be pursuing an another compensation claim for stress time & more multiple service failures

Update to this review Westminster council & Morgan sindall need to explain why the heck was this flusher stuffed down my radiator & hidden

Had I been using my heating which luckily for you it’s been capped off for 18 months as never used it this would have been a fire hazard

Suzanne Iwai

First off you’d be forgiven for confusing this new City Hall frontage with two other buildings with similar glass revolve entry doors and grey n White corporate ambience. This is therefore the third of its kind on Victoria Street heading west to east from Victoria Rail/ tube station. Once inside it’s all turn stiles and secure conscious reception staff who need to thaw out ! I ‘melted’ down for them when they simply ignored the obvious solution of using a telephone to check the departments we were visiting, and our appointments when one of their terminals was down. You do not create a bottleneck at 9 am in a so called ‘accessible’ public building. The joke was we then waltzed through the barriers without a bag check. Really !!
The signage for where to go was appalling. As an Autistic person lead to rely on appealing to staff already climbing into the lifts about which lift covered the 19 th floor and how did we operate them without a key card. It’s rather ironic that was there to attend an equality and diversity event. I had plenty of material for it. I’m sure that a lot of my comments will be taken on board and significant changes for user friendly entry and navigation of this building will be implemented soon. The lifts are smooth if rather small, the floor materials seamlessly switch between cement flagging to smooth carpet tiling to laminate in the cafe area and the glass partitions are largely matte or etched finishes. I would argue again with signage when it’s applied to such chic toilet facilities. One is never enough if the doors to the cubicles are right on the corridor and they look like full length cleaning cupboards. I can’t say the view through the full length cathedral style windows on the 19 th floor didn’t make me feel queasy so if height adverse avoid standing too close. Distract yourself ! The views over Westminster Cathedral and other sites in the distance are impressive though and imagine the lights at night are pretty stunning.

Michael Pham

Westminster council rob off me £280 … I moved out my old house 10/06/2024 ….then PCN was 24/06/24. I changed address on V5 and didn’t receive a single letter/ PCN till today Marston company call me … and actually act like an organize robber. “”” terrible ?. Please, peoples Westminster's workers…. Remember that you should check out pp data’s update before you send pp information to Marston company.

Good luck to all of you those like taking pp’s money ?

A.A_7

Westminster council stole my belongings left in the flat communal area, did not give any notice. When I call them they say they didn’t take anything even though neighbour confirmed it was them. They won’t provide compensation either. Scammers

Martin Cann

How does Westminster City Council allow retail outlets such as CandyLogo, situated on Oxford Street, trade to children? However, not one of their hundreds of items are not labelled with pricing. The lady in front of me was going to be charged £4 for a packet of crisps for her child. She refused and left the shop. I was charged £6.99 for a PEZ sweet for my grandchild !!! It is an absolute rip-off, and their practices shouldn't be allowed ?

Mark Foreland

Before we got married, we had to come here. It was quite interesting experience... Staff was very nice and helpful! Building was build in 1965, 19-storey Westminster City Hall is home to Westminster City Council (over 5000 employees).

Param Singh

Reached out for a light pollution from a neighbour complain online to them and when I finally got an appointment after 15 days for the visit to assess, they completely ignored the problem I was facing and said they can’t do anything!

Nabil Nabs

They sent me a pcn because of a prohibited right turn at Gerrard place in Chinatown, it was night and I could not see any signs so I turned, the signs don’t have lights, I have checked these reviews and multiple other people have received a £65 fine for this!! How is this fair? £65 is a days wage for someone to work all day? So you think because we take an accidental right turn we don’t get to eat for a day? By far the worst and greediest council I have ever seen, they line their pockets with fines and expensive resident permits, you can’t even park in their areas with a blue badge, extremely greedy and unprofessional, I had to fork out £65 of which I didn’t even have for the prohibited right turn of which other people have fallen for that too, and also for usin a blue badge in a resident bay! £65 is extortion!! Down with this council, they reject all appeals and love to take everyone’s cash, utter disgrace!!