The Bespoke Carpentry Co - Poole

Christine T.

I recently bought a slim whiskey coloured stained farmhouse table with wooden cross legs. My order arrived safely by very friendly delivery men, wrapped to protect and it is just what I asked for. Beautifully made, exactly to my specifications. Absolutely fantastic. Worth every penny. I totally recommend this company. Ordering and communication with the company was simple and very professional. Thank you

Sally T.

Absolutely love my table and bench. Beautifully made and looks fantastic. There was an issue with the courier not delivering the legs and I can’t emphasise enough how amazing the bespoke carpentry Co were. New legs were delivered the following day with no questions. Incredible service, friendly helpful staff so a massive thank you. If you ever do a bench with a back let me know as I’d definitely order!

Michael F.

We ordered a custom table from "The Bespoke Carpentry Co" in July 2022. The correspondence with pleasant and efficient and they were able to provide a bespoke large outdoor table to our specification.

On arrival we were very impressed by the size and weight of the item as well as the finish.

However less that one year on and the "outdoor" table is beginning to show signs of being unable to cope with the elements.
Despite being covered of the winter the colour of the table has faded rather quickly, and the wood has developed cracks and some mild distortion.
The most frustrating issue is the table legs which have corrosion building under the clear lacquer. This is worst near the ground which is to be partly expected, but it has spots of corrosion all over.
It seems the warranty only covers 6 months so we've been advised to deal with the corrosion ourselves with wire wool and a spray can.
We will most likely remove the legs and have them shot blasted and powered coated to get a better finish.

Chris B.

Question to ask yourself. Are you willing to be left hundreds if not more out of pocket?

I'm sure they have delivered many lovely pieces. However, if like me you get a bad one, expect a barrage of excuses, no accountability and definitely no replacement or refund.

8 weeks after receiving the table I contacted this company to tell them the table was mis shaped on the corners (pic 1) their initial reposne was it was due to the heat and it would return to its normal state. Fair enough can see how that could happen. Left it.

A few months later, I got back in touch as the state of the table had gotten progressively worse. (Additional pics) gaps of nearly 1cm between chevron slats, additional corners coming away.

This time I was told it was because it was cold and the heating would cause this.

So I've purchased an £800 table that can't cope in the heat or the cold apparently. Great for the UK.

The seller proceeded to blame me for not treating the table correctly (which I had done 3 times in 6 months) and stood by the quality of their work even adding that if they gave refunds for items that had movement after a few months they'd have no business (reassuring)

Also delightfully announced they'd discontinued this range due to 'lack of popularity' strange given my piece is made to order, perhaps because its a shoddy product.

Their initial response after two weeks was clearly a delay tactic to buy time for their returns policy timeframe to elapse.

Anyway, here I am with a horrible looking table, 800 out of pocket.

So before purchasing from this company, ask yourself, does that sound like a situation you'd like to be in?

Miranda Y.

The Bespoke Carpentry Co. built me a beautiful media centre with a custom width. The unit is absolutely gorgeous and both carefully and incredibly well-made. Thank you very much.

Robin D.

Delighted with the table and benches - they look fantastic. Great customer service from everyone at The Bespoke Carpentry Co, they really put themselves out to accommodate our order during the busy Christmas period Couldn’t recommend highly enough

Jake D.

Bespoke Carpentry Co designed and delivered the absolute perfect solid wood dining table in time for Christmas for us. The team were amazing with their communication and turnaround, providing a good delivery service and the table legs were incredibly easy to put together.
The table itself is built well, sturdy and looks beautiful as the centre piece in our dining room. Will definitely be using them again for solid wood furniture in our home!

John L.

I wanted to utilise the corner of my kitchen better and had in my mind what I wanted but couldn’t find it anywhere. I sent a drawing to them and they made it exactly how id imagined. Really great quality and value and really responsive on email. Highly recommend them.