Homestead Consultancy Services Ltd - Lytham Saint Annes

Richard C.

These are a dreadful company and I would not touch them with a barge pole. I rent a property that they manage and they have charged me £240 for a letter sent to my mortgage company to recover my unpaid service charge. I have not heard from them either directly or indirectly re the charge and as soon as I received the letter from my mortgage company I paid the ge full amount immediately.
If yiu can avoid using these people I woukd do as customer service is appalling.

paul T.

Unbelievable dealing with this company, myself and 9 other leaseholders are paying £13,200 a year service charge,and the only thing we get for that is the 2 small lawns cut every month, the pathways and communal garden that were once picturesque are now in a bad state and no ones happy here anymore its terrible and its gone on like this for 3 years full of empty promises, its hard to sell these flats now or use for rentals in this condition and indeed there was,2 flats for sale and they wouldn't sell because of the high service charge and knowing there was nothing to show for it but one of the flats sold below market value, then homestead lie in response to bad reviews with no option to respond or reply to their lies, we are charged for annually for gutters and drains cleaned but they've been done once in nearly 4 years, I don't know how they get away with it its a disgrace

Scott R.

Had a parcel stolen in the building Homestead managed. I asked if they could help with the CCTV we have available. The response was absolutely useless. Been in the property over 7 years and had nothing but problems. Probably the most useless and act-last-minute-only management I've seen.

Jane D.

Poor communication. Claim I am in areas for management fee of Flat 5 Manor Park which I own outright. I’ve got a direct debit in place via which they’ve taken money monthly without fail. No postal letter sent re being in areas despite this being in their policy. Also no attempts to contact by phone just two emails, with the most recent threatening legal action. No explanation in the emails how and when areas occurred . Reading through all the reviews and my own observations of the poor work at Manor Park, wouldn’t be surprised if someone in the company was embezzling money. Would explain how they can charge what they do and carry out the bare minimum.

Graham C.

Very pleased with the service, Kelvin and his team keeps our site in great shape. Great value for money for our resident.

YDA

Since 2010 I have been the sole director of the owners’ management company of a small development which Homestead manage on our behalf. I have always found members of this company, whether the Site Manager or the rest of the team working in the background, to be professional, friendly and helpful.
As none of us owners either live in the development or are locally based I rely heavily on our Property Manager, Steve, who has gone above and beyond in an effort to resolve significant maintenance issues the building had developed recently.
There is full transparency regarding all activities. Expenditure reports are issued quarterly clearly accounting for all monies in and out. Service charges are set following discussions with the director and based on actual and reasonably projected outgoings. Site visits are quarterly and concise reports are issued.
No organisation is perfect but my experience with Homestead has always been positive. I feel I have a good working relationship with them and would have no hesitation in recommending them to others.

Anais S.

Not worth 1 star if I could give -1 I would !! Work doesn’t get done, lies and excuses made all the time stay clear they just want the money .. most positive reviews on here are the staff, friends and family to boost them

Update : they also send anonymous letters to estate agents when trying to sell your property with lies do not let them befriend you.. They will use everything against you to get their own way !!

Update: when they don’t like a negative review they then say they can’t find you 🙄😂

Kathryn A.

Homestead are a joke! It took them 3 weeks to remove some furniture and rubbish that had been dumped near my house.
Had to make numerous calls to them, they lied saying it has been collected but it hadn't, then promised it would be collected another day and it wasn't!
They are happy to take your money but I can't see what they actually do for that money as the estate is a mess.