Austen Group Ltd - Tetbury

Austen Group Ltd: An Insight into a Renowned Manufacturer

Located at Austen Group Ltd Unit 5 Babdown Airfield Industrial Estate, Babdown, Tetbury GL8 8YL, United Kingdom, Austen Group Ltd stands out as a key player in the manufacturing sector. With a phone number of 1173302277, potential clients and partners can easily reach out for business inquiries or collaborations.

Their official website, austengroup.com, serves as a comprehensive resource for understanding their operations, products, and services. The company specializes primarily as a Manufacturer, indicating a strong focus on producing high-quality goods tailored to various industries. This specialization suggests that Austen Group Ltd offers a range of products, though specific details would require further exploration of their website.

Company Profile

• Address: Austen Group Ltd Unit 5 Babdown Airfield Industrial Estate, Babdown, Tetbury GL8 8YL, United Kingdom
• Phone: +44 (0)1173 330 2277
• Website: austengroup.com
• Specialties: Manufacturer

Austen Group Ltd has garnered attention and reviews on Google My Business, amassing 71 reviews with an average opinion of 3.3/5. This average suggests a generally positive reception, indicating that the company likely delivers on quality and service, albeit with room for improvement.

Key Characteristics and Information Worth Noting:

Location: Being situated in the UK, Austen Group Ltd benefits from a robust manufacturing infrastructure and proximity to major markets in Europe.


Communication: With a readily accessible phone number, the company demonstrates ease of contact, which is crucial for potential business partners and clients.


Online Presence: The company's website provides in-depth information about their operations and products, serving as a vital tool for anyone seeking detailed insights.


Reviews: The presence of multiple reviews on Google My Business highlights the company's engagement with customer feedback, a positive aspect for maintaining quality standards.

For anyone considering engaging with Austen Group Ltd, it's essential to explore their product line on their website and possibly reach out directly through their provided contact details. The mixed but generally positive reviews suggest a company that values customer satisfaction and continually aims for improvement.

Recommendation:

If you're in the market for manufacturing solutions and are based in the UK or looking to expand your international partnerships, Austen Group Ltd could be worth considering. Their easy accessibility and comprehensive website make it straightforward to learn more about their capabilities. Don't hesitate to contact them through their website or phone number to explore potential collaborations or inquiries about their products. Engaging directly with them can offer insights into how they might meet your specific needs, ensuring you make the most informed decision for your business.

👍 Reviews of Austen Group Ltd

James T.

1/5

Avoid this company. Purchased a wheelbarrow - was total rubbish and rusted within a few months - even though it was claimed to be galvanised.

Marius M.

1/5

No delivery item. First, I ordered a digital frame with an 8GB flash card. After 3 weeks of waiting, I sent them an email to inform them that I hadn’t received the parcel. I received an email back informing me that they don’t have any 8GB flash drives, but I will receive a 4GB one instead. I said okay, even a 4GB one is fine, then nothing happened. Another month passed and I still have not received the item. And by the way, regarding the money back, take your things from there; you’re not going to receive anything.
Is an scam don't waste your money to feed rubbish .

Naomi J.

1/5

I've been trying to get a refund out of this company for weeks and to no avail. Shocking customer service. They don't respond to communication. Don't buy from them - they'll take your money and run.

Miss I. J.

1/5

Item not delivered to the correct address. Impossible for me to collect from an address down the road as too heavy.
No attempt was made to ensure that the delivery was corrected. I had to arrange for a third party to deliver it to me.
Refusal to offer any refund for inconvenience when a reasonable complaint was made.

DW D. L.

1/5

Thieves! We called their call centre as the boiling tap and boiler combo wasn’t clear on their website. So as not to mis-order, I called them, had this confirmed and then ordered over the phone. The item arrived in good time but no boiler for the tap!! Called their office again and they admitted they made a mistake on the phone and online. Wouldn’t put me through to owner and said it was the mistake but they couldn’t do anything about it, and I should swallow the £500 that I have now under-quoted my customer.
Tragic customer service - AVOID AT ALL COSTS!!!!

monkey_tennis P.

1/5

Seriously bad. I bought a 'Heavy Duty Folding and Fixed Toe Sack Truck with Pneumatic wheel - 200KG capacity' - it turned up with self assembly wheels. No instructions. I emailed and phoned but the company was unreachable/unresponsive. AVOID

Joanna C.

5/5

These stools were perfect in my new kitchen. The seat pads were soft enough but not too soft, the colour was spot on and the quality of the product seems good. Let’s see how they stand up to the rigours of family life. Impressed so far.

Andy H.

1/5

Shocking customer service, owners/directors won't talk to their own customers and hide behind their staff rather than face the music. Staff told to tell customers that none of the directors reside at the Tetbury Babdown Airfield to avoid dealing with the problem created by a member of staff who made a mistake. I accept mistakes are made, i don't accept it when they are not put right - UK customer service at it's very worst!!!