My Claim Group - Manchester

Priscilla B.

I recently had the pleasure of speaking with Keenan during a telephone call, and I wanted to take a moment to highlight the exceptional service I received. From the moment the call began, Keenan was polite, patient, and genuinely interested in helping me resolve my issue.

He took the time to listen carefully to my concerns and asked relevant questions to better understand my situation. His knowledge and expertise were evident as he provided clear and concise information, guiding me through the steps I needed to take.

What impressed me most was Keenan's ability to make me feel valued as a customer. He went above and beyond to ensure that I was satisfied with the resolution, and he made sure I had all the information I needed before ending the call.

Overall, my experience with Keenan was outstanding. I truly appreciate his dedication to providing excellent customer service, and I would highly recommend him to anyone in need of assistance. Thank you, Keenan, for making my experience a positive one!

Thomas W.

KEENAN,

I recently had the pleasure of interacting with KEENAN's customer service, and I couldn't be more impressed! From the moment I reached out with my inquiry, their team was friendly, knowledgeable, and incredibly responsive. They took the time to understand my concerns and provided clear, helpful solutions.

What stood out the most was their commitment to customer satisfaction. Not only did they resolve my issue quickly, but they also followed up to ensure everything was working smoothly. It's rare to find such genuine care in customer service these days.

I truly appreciate the professionalism and dedication of the KEENAN team. It's clear they prioritize their customers, and I would highly recommend their services to anyone looking for reliable support. Thank you, KEENAN, for making my experience a positive one!

Raymond T.

My contact was with a lady called Mia Harding and she was the most professional informative and knowledgeable representative I have spoken to given the complexity of the situation.

Her manner was great her confidence was very reassuring, I like the fact that she explain to realist timescales of the potential outcome as this gave me clarity /managed my expectations.....

again; very professional great subject matter knowledge, honest, clearly spoken so I am reassured that any potential outcome will be handled properly and is in good hands.

ZngermanHome

I had the pleasure of working with Mia Harding from My Claim Group, and I cannot recommend her highly enough. From the moment I reached out, Mia's professionalism and dedication were evident. She took the time to listen to my concerns, provided clear and thorough explanations, and kept me informed throughout the entire process. Her responsiveness and attentiveness made what could have been a stressful situation feel manageable. Mia's exceptional customer service skills and genuine care for her clients truly set her apart. Thank you, Mia, for your outstanding support!

Phill S.

Mia has been great. She was very quick the understand the reason of my call and provided me with so much more information than I was expecting. Now my case has been handed over, I was a little concerned but kindly, Mia has said I can still contact her to get updates which I really appreciate. She had made this process so much easier to understand and navigate through! Thank you Mia.

Saira H.

I had a great experience with My Claim Group, and Hannah McKie provided outstanding customer service. She was professional, friendly and very helpful throughout the process, making everything smooth and stress-free. Hannah took the time to answer my questions and kept me updated at every step. Her support and efficiency made a real difference, and I truly appreciate her assistance. Highly recommend!

Alex A.

I have an ongoing claim against my car insurance company and was fortunate to speak with Mia yesterday. From the very beginning, Mia was incredibly helpful and supportive. She clearly understood the situation and worked diligently to assist me with all my three claims. .
Mia was patient, understanding, and made me feel at ease. Her professionalism and dedication were truly appreciated. I highly recommend Mia and MCG for their excellent customer service…. 5 star from me💪🏽.

Ann M.

An absolutely positive and great experience. I phoned in to get further information on what identification I need to proceed with my claim . I got a lovely lady called Mia who was very polite and helpful.She made it sound so easy so after months of debating I finally had the confidence to upload my details. I would like to thank Mia for her attention and patience with me during the call.