Elite Services Group Ltd - Beverley

Kevin G.

I've waited six months to review my installation, and it's time to share my experience, elite installed myenergi 15kw Batteries and Solar pannels. And from start to finish ever member from office staff to engineers were professional courteous and tidy.
Even more impressive, my partner was initially against having Batteries and Solar, but we've seen our energy bills decrease dramatically. We've since added an electric car(EV) and a heat pump, and the system continues to perform exceptionally well.
We Would definitely give Elite 5 stars and would recommend to anyone thinking of making the jump. Use Elite.
Thanks Elite Kevin (Thorngumbald)

Mark R.

We had our whole heat pump journey from heat loss survey to installation and removal of the gas boiler managed by Elite Services.

Can't recommend the company highly enough. The design was spot on - the whole house is now lovely and warm. We previously had 2 cold rooms (upstairs bathroom and living room) with our original combi boiler, and now they are finally warm for the first time.

The lads were incredibly hard working and did the instal in the middle of winter when it was barely above freezing. Nothing was too much trouble.

It's now a pleasure coming home to a lovely warm home!

Thank you so much 🙂

Shaun K.

I highly recommend this company. My gas boiler was very old and my hot water cylinder was leaking so someone suggested my house was ideal for an air source heat pump as I already had solar and battery storage. I did a lot of research and realised the design and install of a heat pump had to be right for it to work efficiently. I looked on heat geek website and found Elite are an installer and not too far away from where I live and so began the process - I got 3 quotes from different companies and although Elite were not the cheapest I had a lot more confidence that they would do a good job and I am pleased to report that they did an excellent job! The install team turned up on time and finished the job within 3 days and were very professional and did a tidy job- I was very impressed to say the least. James came a couple of days later to finish the commissioning and my house has never felt so warm and comfortable 24/7 and is costing me much less than my gas boiler. If you are looking at upgrading to a heat pump - use Elite - just do not wait until your boiler breaks down as it takes about 10- 12 weeks from start to finish but well worth it!

Katie D.

Elite fitted our heat pump into our old 1850’s home 4 years ago and it was the best thing we ever did. The guys are professional and honest from the very first meeting. Nothing was too much trouble and they fit around us. We’ve just had our 3rd heat pump service and it’s running great but James still wants our efficiency better! Some more tweaking and fab detailed instructions and off we go again for another year. 4 years later and they are still looking after us! Our bills are less and our home is warm constantly. Going green and choosing Elite was a no brainier.

Ian Y.

My heat pump journey began in July 2023 when my current energy supplier sent me an email shot, I had been wanting to replace my aging gas boiler and I had not at that time thought about a heat pump at all. So I paid a deposit and booked a heat loss / installation survey with them and was given an expected installation date in excess of 6 months later.

During the waiting period I learnt a lot about the theory, practice and engineering principles involved in good design and began to realise that what I had been sold was not optimal. No amount of discussion with them got me anywhere, it was going to be their way or the highway. By install week it became clear that the heat pump side of the business was not happy about doing the work and they delivered a host of equipment that was not in the contract I had signed, which made the job pretty much undoable. After two and a half days and a team of 7 men the job was aborted.

This made me determined to get a heat pump installed, my earlier internet research convinced me it should be possible. I had come across Heat Geeks and their YouTube videos, one of which had introduced me to James Clark; a director at Elite. Heat Geeks used one of James' videos in which he explained some of the concepts of obtaining an efficient heat pump system. I then found out that the Elite Services group was relatively local to me.

An internet enquiry was responded to very quickly by the other James (Proctor) and he came out to see me to discuss my situation and requirements. My hopes were changed into belief, and a survey was soon arranged and completed by James C in a very efficient manner. The difference in his approach and experience completely overshadowed my previous encounter(s) with the other companies staff, my belief was now a confident expectation in the job succeeding.

The expectation was delivered by a small team from Elite, and in a period equal to the time it took Octopus to decide they were incapable of doing the job. On the third and final (commissioning / handover) day there were only two engineers in attendance. The heat pump was up and running with the magic box of Homely looking after everything and keeping it working optimally.

That was all complete by May 15th 2024, only a few weeks after my initial contact, an amazing turnaround, at a slightly higher but very worthwhile cost. An initial snag was dealt with extremely quickly with an engineer visiting first thing the next morning.

I decided to hold back on providing this review until now to avoid the 'exciting new' clouding my vision. Now in the second week of January 2025 we have had some of the most consistently cold weather (Day and night) that I can remember experiencing for a long time, with snow falling and still being on the ground a week later.

The heat pump installed by Elite has been a complete revelation, my house is at a constantly comfortable temperature, even when the outdoor temperature has fallen below the design temperature and also keeping it that way at a running cost far below what I was paying out previous years despite escalated energy prices.

If you are thinking of looking for a heat pump installation, I would confidently recommend Elite. I dodged a marine bullet when the first attempt from Octopus failed and got something far more appropriate in the end.

Stephen D.

I'm very pleased with the installation of a heat pump. This company does what it says; it's competent and well organised.

Paul C.

Great service. Returned my phone enquiry very quickly, gave me a fixed price for my ASH pump service, gave me a choice of days for the work, booked appointment and attended on time and completed the quickly and efficiently. Gave me some great advice on how to set the system up for the warmest and most economical way. Couldn’t ask any more of Elite and will use them again.

Olda K.

The whole team was well organised, worked very efficiently and they finished the installation by the afternoon to our satisfaction.
We will most definitely recommend them to others.