Asda Altrincham Superstore - Altrincham

Dominic W.

Such a bad store. It has turned into a warehouse on the shop floor. Pallets left in aisles waiting for staff to stock the shelves, unsafe when having kids or elderly people around, an accident waiting to happen. also reduces the space for people to navigate around each other, food items all over the place and not well thought out, shelves are empty, not enough cash options on self service checkouts, when it first opened it was great but has slowly gone downhill, not a great store or shopping experience. Store manager obviously needs more training in how to run the Altrincham branch.

miss C.

Terrible shop! I’ll never return! The female staff are so Rude and reluctant to help! God forbid you should interrupt them whilst they are chatting to each other! No manners!
My daughter and I were shopping there and a large mouse/rat ran across the drinks aisle in front of us, we told the security guard and he just laughed and said there were loads and they had trouble catching them!! 😖
Asda used to be such a good supermarket, awful these day.

Tom N.

Sunday afternoon. And just one checkout open. The photo isn’t even from the back of the queue. When I arrived the self scan handsets were all charging too, so couldn’t even shop that way. Won’t be returning. Absolute joke of a store.

Jade L.

I’ve done a few home orders and each time it’s been messed up, can understand people make mistakes but every time is a joke specially this time where my order gets excepted within mins to tells me over 10 items are out of stock, I have seen each pattern so it’s obviously just laziness and then to top it of some items were still wrong. For this to happen each time and the amount of items is a joke, the reviews are terrible on here and even the just eat delivery driver advise me not to order from there again, and recommend elsewhere.
Not a person to right bad reviews but just Beyond a joke the service here

Leah B.

There is stocking trolleys, empty box trolleys, and milk and sugar spillages, EVERYWHERE! I shop here every Saturday since its the closest cheapest store to us. I went to ask a MOS for some help at a self checkout till which they came over, looked at me like i was a pile of dog poo, and walked back over to her hangout. As a book lover, i always go to the book isle and recently noticed that they have stopped selling Alice Oseman books which were very popular, and it also seems all the books on the shelves are straight couple books, not representing any diverse books. On the reduced shelf, everything looks like its been launched there with no care whatsoever and reduced it by like 2p. Also a few weeks ago i was using SAG and staff took ages to help with re scanning my items, i waited for about 20 minutes! Not surprised one bit about these bad reveiws! The 2 star is only because they sell my favourite crisps at a cheap price.

Kerri D.

From reading reviews on here I just wanted to put some sort of goodness around this store,

I am a single mum, and I came in on Saturday afternoon 12/10/24 , nipped in the cafe with my son who then decided he wanted a nap just before going to get our shop in as we have just moved home that day, I had a pram, with a trolley full of shopping got to self checkout and they offered to help bring my trolley over however I had been managing round Asda,

The girl will know exactly who she is but she is amazing honestly I couldn’t even begin to praise how lovely she was, I got in my car and cried over how helpful, kind & friendly she was! She was a young girl and I’m gutted I didn’t catch her name I was just so overwhelmed as my son was then awake and he was getting upset and frustrated over waiting in the pram, she honestly needs to know how much of a great person she is so I hope this reaches back to her and she can take the credit she is due!

There was a young lad also on that area it was the trolley self service who interacted with my son and both tried to entertain (while also doing their job)

So thank you both for this because it was such a hard thing for me to try and juggle and you really helped!

Gary S.

All Asda food delivery drivers based at Altrincham are polite, well mannered and always carry a smile, even when it’s raining ! Well done everyone.

Thomas N.

I came in here to buy my wife some cat food, only had dogfood! I then asked one of the workers if they had any at all and their response was “what flavour does your wife like” and found it funny! I then go to pay for what I had in my basket (milk, 4 plates for my garden barbecue set, 2 packets of humus, and a sausage) and they tried to charge me for a plastic bag! How am I supposed to carry all of that?! Gave a 3 star review because I was able to use the toilet and the paper I used was scented, won’t be going back