Huws Gray Audley - Stoke-on-Trent

Huws Gray Audley: A Premier Building Supplies Provider

Huws Gray Audley stands as a respected and established building supplies retailer, catering to both trade professionals and DIY enthusiasts alike. Located at Hougher Wall Rd, Audley, Stoke-on-Trent ST7 8JA, United Kingdom, the store offers a comprehensive range of products and services, underpinned by a commitment to exceptional customer service. Reaching them is simple via Phone: 1782720843, and detailed information can be found on their website: Website: huwsgray.co.uk. This establishment is more than just a supplier; it's a valuable resource for any building project.

Location and Accessibility

The Audley branch enjoys a convenient location within the Stoke-on-Trent area, serving a broad customer base. Its strategic positioning allows for efficient deliveries and easy access for customers. The store’s accessibility is a key feature, boasting a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity. Furthermore, kerbside pickup is available, streamlining the collection process for customers who prefer it. A quick visit is also possible, making it a practical choice for immediate needs.

Product Range and Specialties

While specific specialties aren't explicitly listed, Huws Gray Audley consistently provides a diverse selection of building materials. Customers can expect to find a vast inventory including, but not limited to, cement, aggregates, ready mix concrete, and a wide array of tools and accessories. The store’s reputation suggests a strong focus on quality and reliability, ensuring that customers receive products they can trust. They also accept various payment methods, including cheques, credit cards, debit cards, and modern options such as NFC mobile payments. The store’s layout is described as being exceptionally well-organized, allowing for easy navigation and product discovery.

Service and Convenience

Huws Gray Audley prioritizes customer satisfaction, as evidenced by consistently positive feedback. They offer in-store shopping alongside convenient options such as delivery and same-day delivery. The ability to pick up orders in-store further enhances the customer experience, providing flexibility and control. The staff are frequently praised for their knowledge and helpfulness, creating a welcoming and supportive environment.

Customer Feedback and Reputation

The store currently holds 62 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is 4.7/5, a testament to the positive experiences shared by its clientele. Customers frequently highlight the exceptional service provided by the staff, noting their expertise and willingness to assist with project requirements. One customer specifically mentioned receiving comprehensive advice as a beginner, emphasizing the store’s commitment to supporting newcomers to DIY. Another customer lauded the prompt delivery of five sacks of stone, highlighting the efficiency of their ordering and logistics process. The cleanliness of the store and the thoughtful arrangement of products were also frequently cited as positive attributes.

Key Features Recap

Here’s a summary of the key features that contribute to Huws Gray Audley’s success:

• Convenient Location: Situated in Audley, Stoke-on-Trent
• Accessible Facilities: Wheelchair-accessible car park and entrance
• Flexible Pickup Options: Kerbside pickup and in-store pickup
• Fast Delivery: Same-day delivery available
• Multiple Payment Methods: Accepts cash, checks, credit cards, debit cards, and NFC mobile payments
• Knowledgeable Staff: Dedicated to providing expert advice and assistance

In conclusion, Huws Gray Audley represents a reliable and customer-focused building supplies provider. Its commitment to accessibility, convenience, and quality service makes it a highly recommended destination for both seasoned professionals and those embarking on their first building projects. The positive customer feedback underlines its dedication to exceeding expectations and fostering long-term relationships within the community.

👍 Reviews of Huws Gray Audley

Helen C.

5/5

Excellent service from all of the lads. We got everything we needed to do our project. Very clean shop, everything laid out well. Excellent customer service and care. I am a newbie to DIY, I had plenty of advice. I would definitely recommend this place of business and will go every time.

Chas E.

5/5

We ordered 5 sacks of stones on Tuesday afternoon, they were delivered by 10am the following morning. The whole process from ordering to delivery was excellent. The staff were knowledgeable, helpful and a credit to the company.

Asa B.

5/5

Helpful staff and great prices. They will bend over backwards to help you out and consistently beat the expected delivery time.

Their people are all very knowledgeable.

Great team.

Kim W.

5/5

Excellent service and lovely chaps, really quick delivery even same day for one of our orders. Highly recommended.
Thanks very much! 🌟🌟🌟🌟🌟

Lisa J.

5/5

Great customer service, order placed easily and kept up to date with delivery. Just waiting on 1 item now, but have no doubt it'll be here on time

kurtis W.

1/5

spoke to the rudest receptionist ever asked to speak to the owner as was enquiring about my pipes and he asked to
put it in the post. i've never ever been so insulted in all my life .one star is an understatement for how bad the service i received was. GOOD DAY!!

Lee G.

5/5

Excellent service even got my delivery a day early can't fault these guys

mark A.

5/5

Way cheaper than potteries building supplies i have never had a good quote price from them pbs i dont bother ring them anymore just order from huws gray audley