Tritility - Jarrow

Tritility: An Overview of a Leading Energy Provider

Tritility stands as a notable entity within the energy sector, recognized for its comprehensive approach to energy solutions. Operating primarily in the United Kingdom, this company offers a diverse range of services catering to various aspects of energy management and supply. It is essential to understand the scope and offerings of Tritility to appreciate its position in the market and its potential benefits for clients seeking reliable energy services.

Core Business Activities and Specialties

At its core, Tritility functions as a multifaceted utility company. Its specialties are clearly defined and center around energy provision and infrastructure. The company's expertise encompasses being a prominent electric utility company, providing essential electricity services. Furthermore, Tritility extends its capabilities into the realm of energy equipment and solutions, offering specialized hardware and innovative technologies to support energy needs. This positions them not just as a supplier, but as a potential partner for businesses requiring more than just basic power.

A particularly forward-looking aspect of Tritility's portfolio is its commitment to green energy. They explicitly identify themselves as a green energy supplier, indicating a focus on sustainable and renewable energy sources. This dual role as both an energy supplier and a proponent of green energy solutions appeals to environmentally conscious consumers and businesses actively seeking to reduce their carbon footprint. Their offerings in this domain likely include options for renewable energy contracts and integration services.

In addition to electricity, Tritility also operates as a water utility company, managing water services. This diversification into water utilities showcases their broader commitment to essential resources and infrastructure management, providing a more holistic utility service package to their customers. This combination of energy (electricity and green energy) and water services creates a unique market presence.

Company Location and Physical Presence

For those seeking to engage with Tritility physically or visit their offices, the Strathmore House facility located in Jarrow, United Kingdom, serves as a key address. Situated at Address: Strathmore House, Tritility, Rolling Mill Rd, Jarrow NE32 3DP, United Kingdom, the premises houses Tritility's operational base. This location is strategically important for customer interactions, potentially for large contracts or technical discussions. The physical infrastructure includes a dedicated car park designed to be wheelchair accessible, ensuring ease of access for all visitors. The building itself features wheelchair-accessible entrances, and crucially, provides wheelchair-accessible toilet facilities, demonstrating a commitment to inclusivity.

Digital Engagement: Phone and Website

In the modern era, digital accessibility and communication channels are paramount for any business. Tritility facilitates direct contact through its official phone number: 1913675000. This direct line allows customers to address inquiries, resolve issues, or seek information regarding their services efficiently. For more detailed information and online engagement, the company maintains a professional website at tritility.com. This online platform likely serves as a hub for service details, company information, customer accounts, and potentially online service inquiries.

Commitment to Inclusivity and Customer Experience

Beyond core business operations, Tritility demonstrates a significant commitment to creating an inclusive and welcoming environment. The company explicitly states its support for the LGBTQ+ community by highlighting that it is an LGBTQ+ friendly business. Furthermore, Tritility reinforces its commitment to fostering an environment free from discrimination by confirming its status as a transgender safe space. These designations are more than just labels; they signify a dedication to ensuring all customers and employees feel respected and valued, regardless of their identity.

This focus on inclusivity extends to the physical accessibility mentioned earlier. The combination of wheelchair-accessible features (car park, entrance, toilet) with a declared safe space policy creates a comprehensive picture of a company that actively works to remove barriers and promote equality. Such initiatives contribute positively to a customer's perception of the company, fostering trust and loyalty.

Customer Feedback and Market Reputation

The performance and reputation of any business are often reflected in customer feedback. Tritility actively maintains a presence on platforms like Google My Business, where it has accumulated a considerable volume of reviews. The company currently holds 165 reviews, which provides a substantial dataset for potential customers to gauge their experiences. The aggregate rating of 4.6/5 speaks volumes about customer satisfaction levels. These positive reviews, as reflected in the feedback, consistently praise the company's customer service. Testimonials highlight interactions with knowledgeable staff members who are described as making processes easier and being on the same wavelength as clients. This recurring positive feedback underscores Tritility's strength in delivering excellent service and solutions, particularly in navigating complex areas of energy provision.

The high average rating and numerous positive testimonials suggest that Tritility successfully translates its service commitments into tangible benefits for its clients. Customers value not just the products or energy supplied but also the quality of interaction and problem-solving capabilities. The mention of specific staff members (like Kiefer) being lauded further emphasizes the importance of human element and expertise in shaping customer experiences. This reputation is a valuable asset for Tritility, differentiating it in a competitive market and building confidence among potential new customers.

Information for Potential Clients and Customers

For individuals or businesses exploring energy solutions, Tritility presents a compelling option. Potential customers should consider the following aspects when evaluating Tritility:

Whether seeking reliable electricity, exploring green energy alternatives, or requiring comprehensive utility management including water services, Tritility's profile warrants consideration. The strong customer feedback regarding service quality and the company's explicit commitments to inclusivity and accessibility further solidify its position as a reputable and client-focused energy and utility provider.

Understanding the Broader Energy Landscape

While the specific offerings may evolve, Tritility's current focus aligns with key trends in the energy industry. The emphasis on green energy suppliers and energy solutions reflects a growing market demand for sustainable practices. Companies like Tritility that integrate these elements while maintaining high customer service standards are likely to thrive in the future. Their presence as both an energy supplier and a solutions provider offers flexibility to different types of clients, from large industrial consumers to residential or commercial businesses.

In conclusion, Tritility emerges as a well-rounded energy and utility company with a strong physical and digital footprint in the UK. Its diverse specialties, commitment to customer satisfaction evidenced by high ratings and positive reviews, and dedication to inclusivity and accessibility make it a noteworthy entity for anyone seeking modern utility services in the energy sector.

👍 Reviews of Tritility

Donna N.

5/5

I have been dealing with a fantastic member of staff called Kiefer, he has been a delight to work with and very knowledgeable. He has made our process much easier and it is nice to work with people that are on the same wavelength. I would definitely use this company if you are looking to explore this area of business.

Ben G.

5/5

Liam was amazing from the start. Very clear and honest. His aim was to get me (the customer) the best possible price he could rather than these other companies who want your money asap so they get there commission.

100% recommend. Best company i have used and that's all down to Liam's customer service.

Definitely using this company again when i energy contact needs renewing. 5 stars all round

Fiona C.

5/5

Really can't fault the service, Rachel Swan is a star, genuinely a real credit to this organisation. She has relentlessly supported me in not only getting me a better utilities contract she helped me sort the excess charges I was being levied with for not having a smart meter, assisting in getting that installed and backed me up completely when the energy company tried to keep effectively half a years money until the end of my contract in their account instead of reimbursing me - thank you so much for all your help

ian A.

5/5

Good helpful advice and communications from Liam throughout.
Listened to our needs and ultimately found the best market price for our business.
Continually use Liam now on an annual basis.
Very satisfied with the service as always.

Maneesh S.

5/5

would like to give a special mention to Michael & Carl, who are always on point and have helped me several times to make the right choice at the right time for my renewals. Great job Tritility, wish there were more companies like you out there! Exceptional

Ellie B.

5/5

Excellent company to work with!

Liam Treanor is a very nice genuine chap, he was efficient, helpful and accommodating, always doing his best to match other prices!

Thanks Liam 🙂

Kelly B.

5/5

I’ve had a fantastic experience with Tritility. Our account managers made the process of finding the best energy deals straightforward and stress-free. They have partnerships with a wide range of energy companies, which allows them to truly offer competitive prices tailored to our needs and set our accounts to all have the same end date, which simplifies our account massively. (We have over 30 sites)

From the initial consultation with Lianne, it was clear they prioritise customer satisfaction, they provided detailed information and took the time to explain all available options. I never felt pressured into making a decision, which was refreshing.

Their commitment to customer service is excellence, making the switch smooth and seamless. Even after we have made the switch, they have been exceptionally helpful.

A massive and well deserved thank you to Lianne Allman & Claire Tempest, our account managers. You really have made our switch process easy. We look forward to our future working together.

If you’re looking for a knowledgeable, trustworthy energy broker with a commitment to finding the best rates, Tritility is a great choice. The come highly recommended!

allan W.

5/5

I have had the pleasure of dealing with Louis Lemarechal at Tritility for the last few months, regarding an alteration to our businesses gas supply.
There's a lot of box ticking, form filling and communicating with other bodies to facilitate this sort of thing. Much of it is outside the remit of us the end users. There's a language spoken inside this industry, only spoken by those on the inside, Louis is one who is fluent in this.
He has without any doubt impressed me, he has been an absolute necessity to navigate through this process.
His energy and enthusiasm towards these tasks has enabled me to get what I needed. This young fellow takes customer care and service to the highest levels, and what a breath of fresh air his attitude is. Always happy, polite, helpful and courteous. Louis has kept me informed every step of the way, and has urged along others to achieve this collective goal.
Louis you are an asset to Tritility and long may your career flourish. Many many thanks.
Nigel @ Car Bodywork Specialist.