Simple Assembly -

Phone: 2034045905.
Website: simpleassembly.co.uk.
Specialties: Handyman/Handywoman/Handyperson, Service establishment, Furniture maker.
Other points of interest: Online estimates, Appointment required.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Simple Assembly

Simple Assembly, located in Richmond, London, is a reliable and efficient service provider for all your furniture assembly needs. With a phone number of 2

Reviews of Simple Assembly

Simple Assembly -
Sam H.
5/5

Thank you very much for the effortless and inexpensive flat pack assembly service mates! Definitely worth the waiting. I called for a quote and the first available slot was in three days but I’m glad I waited. The service was superb. The technicians were careful and assembled everything and helped arrange the furniture. The 5 stars are well deserved! ?

Simple Assembly -
Mahesh Kannan
5/5

5 Stars without hesitation! Job very well done, quick and professional! I will use them again and recommend to others! They helped set up Mother care nursery furnitures 3 pieces in all. They did it in under 2 hours.

Simple Assembly -
Kasey Wallace
5/5

Hey, Simple Assembly, got a great service by your London team yesterday! I had booked a collection and delivery of a few items for the new baby’s room and your technicians were very helpful. They arrived with all of the items right on time and I even booked an assembly right on the spot and they were kind enough to get to work right away. Thanks a lot, I will make sure to recommend your services to friends! ?

Simple Assembly -
Janmalyn Crawford
5/5

Just had an assembly for all living room furniture and the new bed and wished to say a huge Thank you to the Simple Aseembly specialists. Very delicate, very quick and polite. Every piece looks great! They delivered what was promised and I’d definitely use their assembly services in the future.

Simple Assembly -
Joel Barrett
5/5

Great job at assembling the kitchen cabinets! There is no chance in the world I would have managed by myself. My wife wanted me to do it alone but we ended up agreeing on getting help. Everything looks fantastic! Thanks for the careful approach and the friendly service. We’ll think of you the next time we need help with furniture assembly.

Simple Assembly -
Emma H.
5/5

We entrusted Simple Assemnly with kitting out our entire flat. They arranged everything from the furniture collection to the last screw of the assembly. Needless to say time was of the essence. The final result of their hard work exceeded all our expectations. You could tell from afar that they're experts at their craft. My husband is not easy to impress but this time he too was pleasantly surprised by the level of the service we received.

Simple Assembly -
Aaron McGurk
1/5

Be wary of these guys. They sub contract their work out so you don't really know who you're getting. They also don't tell you they sub contract out their jobs which isn't ideal.

I had an awful experience with them.

They didn't turn up on the agreed day (a Friday morning) because of 'scheduling issues'. The only reason i knew about said scheduling issues is because i waited 45 minutes over the agreed arrival time before i rang Flat Pack Mates and they told me the news. I was then promised call backs all day to tell me what was being done to amend the problem but the call backs never came.

Finally, after i phoned them 3 times, i got a new time for the following day - Saturday afternoon.

The 'workers' (a sub contracted company) turn up 3 hours early (good job i was in at the time) and leave after 5 mins because they couldn't carry out the work even though i was crystal clear about what needed to be done when i originally booked the job 5 days prior. This is what happens when work gets sub contracted and nothing is communicated between the companies.

Again, i was promised call backs all day to tell me what was going to be done to sort out the issue and again i didn't receive any.

So after 4 times of calling them (over the space of 4 hours) and getting no answers, i ended up cancelling the whole job and took the business elsewhere.

The only reason i can give them one star (and that's being generous) is because their staff are nice and polite on the phone but be warned, they do not call you back if there is a problem and you will be left high and dry.

* UPADTE*

September 11 2017.

The people from Flat pack mates were kind enough to get in contact with regarding the above and offer me a free cleaning service as way of compensation. They apologised for the inconvenience caused and assured me that the kind of service i recieved wasn't the norm.

Simple Assembly -
Reality Checker
1/5

Great place to waste your time - they are really professional... they will take your payment details, while having kids screaming and playing in the background, they will send confirmation emails, send confirmation sms, call to confirm, then call on the day and say they will not come, because they forgot to pay their suppliers... horrible service! Their remedy - do nothing, but get £10-20 off if you are willing to go through the same torture again!!! Sure, why not...? there are many far better companies out there.

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