Danlec Electrical & Lighting Ltd - Braintree

Danlec Electrical & Lighting Ltd: Your Lighting Solution in Braintree

Danlec Electrical & Lighting Ltd, located at 11 New St, Braintree CM7 1ER, is a well-regarded lighting shop serving the Braintree area and beyond. With a strong reputation built on excellent customer service and a diverse product range, Danlec has become a go-to destination for both residential and commercial lighting needs. The business operates with the phone number 01376320146 and maintains a comprehensive website at danlec.co.uk, providing customers with easy access to information and contact details.

Location and Accessibility

Situated in the heart of Braintree, Danlec’s location on New Street makes it easily accessible for local residents and businesses. The shop’s central position ensures convenient access, and the possibility of a quick visit simplifies the process of finding the right lighting solutions. The physical presence of a brick-and-mortar store allows customers to see and assess products firsthand, a significant advantage over online-only retailers.

Product Range and Specialties

As a specialized lighting shop, Danlec offers a wide array of lighting products to suit various requirements. Their inventory includes a comprehensive selection of light bulbs, catering to different sockets, wattages, and color temperatures. Beyond bulbs, Danlec provides a diverse range of fixtures, including outdoor lights, indoor lighting, and potentially specialist lighting for commercial applications. The breadth of their selection allows customers to find everything they need in one convenient location.

Customer Service and Warranty

A defining characteristic of Danlec Electrical & Lighting Ltd is their commitment to exceptional customer service. Numerous customer testimonials highlight the helpfulness of the staff and the owner's willingness to go the extra mile. The willingness to assist with returns, particularly within the warranty period, demonstrates a dedication to customer satisfaction. A recent experience where a customer returned a faulty outdoor light and received a replacement, along with a complimentary light bulb with a five-year warranty, exemplifies this commitment. This proactive approach builds trust and fosters customer loyalty. The owner’s personal involvement in ensuring customer satisfaction is a key differentiator for Danlec.

Payment Options

Danlec Electrical & Lighting Ltd understands the importance of flexible payment options in today's market. They readily accept credit cards, debit cards, and even NFC mobile payments, providing customers with a convenient and secure payment experience. This range of payment choices caters to a broad customer base and enhances the overall shopping experience.

Google My Business Reviews and Reputation

Danlec boasts a strong online presence, evidenced by 32 reviews on Google My Business, with an impressive average opinion of 4.4/5. This positive rating reflects the consistently high level of service and product quality customers have experienced. The recurring theme in these reviews emphasizes the knowledgeable staff, helpful advice, and willingness to resolve issues effectively. The high rating acts as a strong testament to the business's reliability and customer-centric approach. The sheer number of reviews also suggests a significant customer base and regular patronage.

Delivery Services

In addition to offering in-store shopping, Danlec provides delivery services, further enhancing convenience for their customers. This feature is particularly valuable for larger orders or customers who are unable to visit the store in person. The availability of delivery eliminates logistical barriers and expands the reach of Danlec's services.

Potential Customer Experience

Based on customer feedback, a visit to Danlec Electrical & Lighting Ltd is likely to be a positive experience. Customers can expect knowledgeable and helpful staff, a well-stocked inventory, and a commitment to resolving any issues promptly and fairly. The acceptance of various payment methods and the option of delivery further contribute to a seamless and convenient shopping experience. The store appears to be a dependable source for all lighting needs, offering both quality products and exceptional service.

Summary of Key Features

• Location: 11 New St, Braintree CM7 1ER
• Phone: 01376320146
• Website: danlec.co.uk
• Specialties: Lighting Shop
• Payment Options: Credit Cards, Debit Cards, NFC Mobile Payments
• Delivery: Available
• Google My Business Rating: 4.4/5 (32 reviews)
• Customer Service: Highly regarded for helpfulness and problem resolution

👍 Reviews of Danlec Electrical & Lighting Ltd

Priscilla A.

5/5

We bought an outdoor light from this shop in October last year. It started to flicker this month and so our electrician advised that we should take it back as it normally has a year’s warranty, so we did. The owner is really helpful and has a very good customer service. The light I ended up choosing was £10 more than the one I bought but he didn’t take the difference and even threw in a light bulb which has a five year warranty for free.
Thank you very much. I highly recommend this store, it’s very well stocked and you get good advice as well.

Evelyne J.

5/5

We went to this shop in Braintree. We were welcomed by a very friendly man who put out a ramp to facilitate getting my husband in the shop as he is in a wheelchair. Well stocked, good selection and good advice. I had seen a particular light on the Internet but was not 100% sure it would suit the room. He said he coul order it and I was under no obligation. He also offered to deliver it. The light was duly delivered yesterday, he put it together and offered it up to the ceiling. Nothing was too much trouble. The light is beautiful, I love it. Exce customer service, a very rare thing these days. He will get all my future business and I strongly recommend him to anyone .

GlowingGlobe

5/5

This is the place for your local expert who has everything you need. David took care of our refurb 15 years ago and was still able to give his expertise today in the same way. A business that has been around for 50 years. He can take you from basic Screwfix level to luxury bespoke; from light switch to new build. We wish them well.

CEBHome

5/5

This was a truly superb shopping and service experience - for a relatively small shop the selection of lights was fantastic and I ended up purchasing for far more rooms than intended - Dave (The owner) could not of been more helpful and deliveredthe lights personally - this was along with sorting out a wonderful electric fitter (Mario) who was also super - Highly reccomend this shop and is my go-to now for lighting - Thank you Dave and your lovely wife - Caroline x

Richard S.

5/5

Fantastic shop! Has a wide range of stock, but more importantly you get really useful help and advice. Great customer service!

Jacqueline B.

5/5

Good place to shop from. Good after sales service. Always a voice at the end of the phone, giving good advice. Well worth a look.

Jorge F.

5/5

Extremely helpfull. Service fantastic.even carried goods outto car even though understaffed at time . Delivery was offered although not taken.Brilliant , keep up the good work.

Sue S.

5/5

We have just brought all of our lightning for our Barn conversions from Danlec and found brilliant customer service and advice. Will definitely use them again.