Atlantic Data - Milton Keynes

Atlantic Data: An Overview

For individuals and organizations seeking a software company, Atlantic Data presents itself as a notable entity. Located at Address: Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom, and reachable at Phone: 3333207300, Atlantic Data operates primarily within the technology sector. Their website, accessible at Website: disclosures.co.uk, serves as a central hub for information regarding their services and company details.

Company Details and Specialties

Atlantic Data specializes in providing software solutions, though specific details regarding their core offerings are limited. The company’s website directs visitors to a regulatory disclosure page, suggesting a focus on compliance and reporting within the financial sector. It’s crucial to note that the Average opinion: 2/5 rating based on 24 Google My Business reviews warrants careful consideration. These reviews highlight mixed experiences, with recurring comments regarding customer service and responsiveness.

Location and Accessibility

The physical location of Atlantic Data at Atlantic House in Milton Keynes offers a tangible point of contact. The facility boasts Wheelchair-accessible car park and Wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility for all visitors. Appointments are required for consultations, emphasizing a structured approach to client engagement. This suggests a professional and potentially specialized service model.

Key Features and Services (Inferred)

While a detailed service catalog isn’t readily available, based on the disclosures and industry context, Atlantic Data likely provides software solutions related to:

• Regulatory Reporting: Given the link to disclosures.co.uk, it's highly probable they assist clients with adhering to regulatory requirements.
• Data Analytics: Software solutions for analyzing financial data are commonly offered by companies in this sector.
• Risk Management Software: Tools to identify and mitigate financial risks could be a key component of their offerings.
• Compliance Automation: Streamlining compliance processes through software is a valuable service.

It’s important to directly contact Atlantic Data to ascertain the precise scope of their services and to discuss specific needs.

Customer Feedback and Considerations

The current Google My Business rating of 2/5 is a significant factor to consider. Reviewing the individual reviews provides valuable insight into potential customer experiences. Common themes emerging from the feedback include:

• Slow Response Times: Several reviewers reported delays in receiving responses to inquiries.
• Customer Service Concerns: Some customers expressed dissatisfaction with the level of support provided.
• Lack of Clarity: A few reviewers found the company’s communication to be unclear or difficult to understand.

Despite these concerns, prospective clients should still evaluate Atlantic Data based on their specific requirements and conduct thorough due diligence. Contacting the company directly and requesting a demonstration are strongly recommended.

Contact Information and Resources

For those interested in learning more or scheduling an appointment, the following information is readily available:

• Address: Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom
• Phone: 3333207300
• Website: disclosures.co.uk

The disclosures.co.uk website provides access to regulatory filings and other official documents, offering transparency regarding the company’s operations. It’s imperative to review this information thoroughly before engaging with Atlantic Data.

Conclusion

Atlantic Data presents itself as a software company specializing in areas related to regulatory reporting and potentially broader data analytics and risk management. However, the current customer feedback indicates areas for improvement in customer service. Potential clients should carefully weigh these considerations alongside the company’s location, accessibility features, and the available resources on the disclosures.co.uk website. Direct communication with Atlantic Data is essential to determine if their services align with specific needs and expectations.

👍 Reviews of Atlantic Data

Lisa T.

1/5

Incredibly rude, arrogant and insensitive customer services operative. Whilst I appreciate what she said regarding security questions, to which admittedly I didn't know the answers, her monotonous, rude tone was really unnecessary! She basically had no intention of being helpful, even if I had answered the questions correctly! Why oh why employ a person like this? Surely it make sense to employ customer services people that are actually interested in doing a good job. I expect this review to fall on deaf ears anyway, since given the stream of appalling reviews about Atlantic Data, I doubt it they care!

Nigel S.

1/5

one star because the system does not give minus score as an option. Awful process - have no interest in actually dealing with customers and email responses from them are condescending and rude. They have successful not lost a youth movement a leader with over 40 years experience by failing to over any support or help.

Sheridan T.

1/5

I’ve asked for their formal complaints procedure at least three times and have been ignored each time. At one point, I had to get the SRA involved. At this stage, I think perhaps public posting is the only way I might receive some kind of response from them.

I’ve only made a couple of complaints in my lifetime, but I have never heard of a company refusing to provide a customer with the complaints procedure.

Lauren G.

1/5

Absolutely terrible service. Questionable why the SRA awarded them the contract in the first instance. Significant delays with a simple degree validation check. Informed over the phone that nobody in this department takes calls and asked to email for an update. The email address provided is non-responsive, and I've received absolutely no response (not even so much as an acknowledgement) despite sending several emails over a considerable period of time. On the multiple occasions I've tried to reach out over the phone I've simply been informed that they are working through a backlog and they couldn't give any indication on timescales. The turnaround aim for the check was 5 working days. Nearly a month on this is yet to be completed (due to no fault of my university I might add). Very poor service but even worse communication.

Katy S.

5/5

I made a mistake on my DBS check application and I had to call Atlantic Data for support. The person who picked up was immediately kind and helpful, knowing exactly what to do and solving my query within a matter of minutes.

Khalid H.

1/5

I used this company and was made to believe that I would receive a reply within 5 days. use a third party to do the work so you can’t actually talk to the company doing your verification of any university certificates.

When I made a complaint and asked for a refund I was refused a refund, when I then made it clear that if I don’t receive a refund or get verification on my degree I will be escalating this matter I was then told to “stop using threatening language”. I did not swear, shout, interrupt or act short the person I was talking to. It was a total shock to be told that I was using threats. This coming after two weeks of no replies correspondence and another week after that of no update until I phoned today.

I literally feel like I’ve been robbed and will never ever use this company again. Stay away.

James D.

1/5

Leaked my data via a mailing list. Unacceptable mistake. Clearly they use manual copy and paste because a competent system wouldn't do this. Unacceptable.

zainab O.

1/5

Quite literally the worst company in the world with the rudest staff you will ever come across. They haven’t got a scooby. You’ll call and they’ll hang up after making mistakes on applications.