Easy Bathrooms & Tiles - Orpington

Address: Unit 3, Easy Bathrooms & Tiles, Sun Business Park, Cray Ave., Orpington BR5 3FQ, United Kingdom.
Phone: 1689666119.
Website: easybathrooms.com
Specialties: Bathroom supply store, Bathroom remodeler, Mirror shop, Radiator shop, Shower door shop, Tile store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 68 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Easy Bathrooms & Tiles

Easy Bathrooms & Tiles Unit 3, Easy Bathrooms & Tiles, Sun Business Park, Cray Ave., Orpington BR5 3FQ, United Kingdom

⏰ Open Hours of Easy Bathrooms & Tiles

  • Monday: 8 AM–5:30 PM
  • Tuesday: 8 AM–5:30 PM
  • Wednesday: 8 AM–5:30 PM
  • Thursday: 8 AM–5:30 PM
  • Friday: 8 AM–5:30 PM
  • Saturday: 9 AM–5 PM
  • Sunday: 10 AM–4 PM

Easy Bathrooms & Tiles: Your One-Stop Solution for Bathroom Renovations and Supplies

Located in the heart of Sun Business Park, Cray Ave., Orpington, BR5 3FQ, Easy Bathrooms & Tiles is a leading bathroom supply store and remodeler that has been serving the local community for years. With a wide range of products and services, this store is the perfect destination for anyone looking to renovate or update their bathroom.

Main Services

  • Bathroom supply store: Easy Bathrooms & Tiles offers a vast selection of bathroom supplies, including tiles, sinks, toilets, showers, and more.
  • Bathroom remodeler: The store's team of experts can help you design and install a bathroom that meets your needs and budget.
  • Mirror shop: Easy Bathrooms & Tiles carries a variety of mirrors in different styles and sizes to complement your bathroom decor.
  • Radiator shop: The store also offers a range of radiators to keep your bathroom warm and cozy.
  • Shower door shop: Easy Bathrooms & Tiles has a selection of shower doors and enclosures to fit your bathroom style.
  • Tile store: With a vast selection of tiles, Easy Bathrooms & Tiles is the perfect destination for tile enthusiasts.

Location and Access

Easy Bathrooms & Tiles is located at Unit 3, Sun Business Park, Cray Ave., Orpington, BR5 3FQ. The store is easily accessible by car, with a wheelchair-accessible entrance and parking lot. For those using public transportation, the store is conveniently located near the Orpington train station.

The store's location is also close to several major roads, making it easy to visit by car. There are several parking options available, including a large car park and designated disabled parking spaces. The store's wheelchair-accessible entrance and parking lot ensure that customers with mobility issues can easily access the store.

Featured Characteristics

Easy Bathrooms & Tiles is known for its wide selection of products and services, including:

  • Fast and reliable delivery options
  • In-store pickup for customers who prefer to shop in-store
  • In-store shopping for customers who want to see products before purchasing
  • Wheelchair accessible entrance and parking lot
  • Accepts credit cards, debit cards, and NFC mobile payments

Practical Information

For customers who need assistance, Easy Bathrooms & Tiles offers:

  • Delivery services to fit your needs
  • In-store pickup for customers who prefer to shop in-store
  • A team of knowledgeable and helpful staff to assist with your bathroom renovation or supply needs

The store's hours of operation are:

  • Monday to Saturday: 9:00 AM to 6:00 PM
  • Sunday: 10:00 AM to 5:00 PM

Positive Aspects from Reviews

Based on 68 reviews on Google My Business, Easy Bathrooms & Tiles has an average rating of 3.6/5. Some of the positive aspects mentioned by customers include:

  • Tyna, a sales assistant, was extremely helpful and knowledgeable, making the shopping experience enjoyable and stress-free.
  • The store's wide selection of products and services made it easy to find everything needed for a bathroom renovation.
  • The store's delivery services were fast and reliable, making it easy to get the products delivered to my home.
  • The staff were friendly and helpful, making me feel at ease during my visit.

👍 Reviews of Easy Bathrooms & Tiles

Easy Bathrooms & Tiles - Orpington
Sheila B.
5/5

I visited the store in Orpington and was greeted with a very pleasant and knowledgeable lady called Tyna she was so helpful and assisted me with everything I needed she certainly knows her stuff I highly recommend this store . I had to travel from Crawley as the staff there are unpleasant and frankly can't be bothered to help . Tyna was so kind and sat with me and explored my options thank you so much I look forward to working with you regards

Easy Bathrooms & Tiles - Orpington
Jan H.
5/5

One of my top suppliers when I do my bathrooms. Quality and very straight forward costumer service. Highly recommended. Thank you so much for all of your services.

Easy Bathrooms & Tiles - Orpington
Olga M.
5/5

I can’t speak highly enough of the amazing job Blake did assisting us with our bathroom project. We were blown away by the 5-star customer service we received, his professionalism, responsiveness and the drive to put things right if something goes wrong were impressive. We had an issue with the smart WC we purchased from EB and Blake kept on chasing the Customer Service department for months to make sure the issue gets resolved. We really didn’t expect such excellent after-sales service. Our bathroom and the cloakroom tiles look fantastic. We would definitely recommend the easy bathroom team to anyone who is looking for a personal service, great choice of products and high quality. Thank you Blake, you are a star!

Easy Bathrooms & Tiles - Orpington
Russell M.
3/5

Good range and nice showroom. Very helpful staff. But sadly they do not stock what i was looking for. A shower pods/ cubicle.

Easy Bathrooms & Tiles - Orpington
Damian W.
1/5

After the staff member ordered totally the wrong sink and vanity unit we asked for a refund due to their incompetence 11 days later still waiting for a refund. Would not recommend or use again. Head office were no better.

Easy Bathrooms & Tiles - Orpington
Alan B.
5/5

The staff in this shop are superb. Well-trained, knowledgeable and patient. They actually keep your interests in mind. There is no hard sell - merely concern to find a product that will match your needs, taste and pocket. I very recently purchased from them a complete shower and all the necessary accessories, and, was able to leave these uncollected until I could find a plumber and a tiler.

Easy Bathrooms & Tiles - Orpington
Gabrielle B.
1/5

I ordered a bath from Easy bathrooms - I was initially planning on ordering everything for a new bathroom from them, given our bathroom installer has a trades discount with them. Luckily I read the reviews first.

The customer service is very odd for the following reasons, and I would NOT recommend using this company based on my experience and the experience of others on here.

- As soon as I had paid for the item following my discussion with Tanya at the store, I was met with silence - there was no response to my 3 emails enquiring about delivery

- 2 weeks later, I received an email on a new email chain (i.e. ignoring the other 3 emails I had sent in the original chain) from Andre stating that their delivery team had tried to contact me but "the number provided was incorrect." They had not requested my number - they had requested other details, and when providing them via email I had stated "please let me know if there are other details you require." No reference was made by Andre to the 3 other emails I had sent. When I responded to Andre, I heard nothing back - ignorance again for something quite basic

- Upon phoning the delivery team, I was able to arrange the delivery date. I was informed that I would be contacted with a specific time slot for the chosen delivery day. This did not happen, and they simply showed up

- On the delivery day, I was asked to sign the paperwork - I said I would inspect the bath first. The delivery guy then quickly said "you'll have 2 days to check it" - however I still refused to sign until I had checked it - especially given the paperwork states that you need to immediately notify them and then contact them within 2 days.

- In addition, when asking the delivery guys x 2 if they were able to take the bath upstairs, they said no - which would usually be fair enough, but it was odd that he said "I can't even come in your home" - for a bath tub delivery this is peculiar. Luckily I was able to encourage him to simply step inside my home and place it in the hallway.

Overall, odd experience and I would not recommend Easy Bathrooms Orpington.

Easy Bathrooms & Tiles - Orpington
Anna C.
5/5

massive thank you! You have been amazing from the start to finish, both with the computer project image and with helping to choose all the small bits I would for sure forget about. Both Matt and Karl were absolute stars!

Easy Bathrooms & Tiles - Orpington
Adenike F.
1/5

This is a rogue company do not waste your time and money. I bought tiles from Easy bathrooms orpington branch. I returned the tiles unopened because i decided to use wall panels for my shower instead . I was told they have no refund policy but was not made aware of this before payment and i saw no disclaimer notice at the store. The staff called Tracy in particular is a thieve. I paid cash and counted the right amount and gave her the money. Instead of counting the money herself she gave it to another staff to recount while distracting me. They later told me money given was less £100. Be warned use card for all your purchases and not cash. In short my advice is to avoid EASY BATHROOM ALL TOGETHER. I am now seeking legal advice to get my back

Easy Bathrooms & Tiles - Orpington
Samuel M.
1/5

Very disappointed. In store when we made it clear we wanted to purchase, the man behind the desk was disinterested and rude. A £4000 spend and he offered no help, no assistance and was irritated when we asked basic questions or asked for advice.

The delivery was botched. The man turned up with the bath and said that was all he had for us. When I suggested we'd ordered many other items he said he didn't think so. Luckily I asked him to check his van and sure enough our items were all there. We'd have been left without if I hadn't insisted on checking.
The delivery man did then do a good job of unloading the items.

When the fitters arrived it became apparent that items had not been delivered. Fortunately I encouraged the fitter to check some things early on or we'd have been left with an incomplete bathroom. We then had to pay for the missing part - the water drain bit for a shower tray. Which you'd have thought is a basic component of a shower tray.

It was hugely frustrating that everything had to be purchased separately. Shower tray as above with no drain part. Sink unit with no taps. Toilet with no seat... Everything at an immensely expensive additional cost. Sure, we didn't have to pay it, but the upfront cost appears more reasonable until you get to the up-sell, by which point it feels too late.

The similarly overpriced cupboards were chipped and the doors don't close properly.

Really disappointed with our decision to use this company.

Easy Bathrooms & Tiles - Orpington
Olga M.
5/5

I can’t speak highly enough of the amazing job Blake did assisting us with our bathroom project. We were blown away by the 5-star customer service we received, his professionalism, responsiveness and the drive to put things right if something goes wrong were impressive. We had an issue with the smart WC we purchased from EB and Blake kept on chasing the Customer Service department for months to make sure the issue gets resolved. We really didn’t expect such excellent after-sales service. Our bathroom and the cloakroom tiles look fantastic. We would definitely recommend the easy bathroom team to anyone who is looking for a personal service, great choice of products and high quality. Thank you Blake, you are a star!

Easy Bathrooms & Tiles - Orpington
Sheila B.
5/5

I visited the store in Orpington and was greeted with a very pleasant and knowledgeable lady called Tyna she was so helpful and assisted me with everything I needed she certainly knows her stuff I highly recommend this store . I had to travel from Crawley as the staff there are unpleasant and frankly can't be bothered to help . Tyna was so kind and sat with me and explored my options thank you so much I look forward to working with you regards

Easy Bathrooms & Tiles - Orpington
Anna C.
5/5

massive thank you! You have been amazing from the start to finish, both with the computer project image and with helping to choose all the small bits I would for sure forget about. Both Matt and Karl were absolute stars!

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