iSmash - Bristol Broadmead - Bristol

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 72 Broadmead, Bristol BS1 3DR.
Phone: 01172358054.
Website: ismash.com
Specialties: Mobile phone repair shop, Mobile Phone Accessory Shop, Computer repair service, Electronics repair shop, Electronics Retail and Repair Shop.
Other points of interest: On-site services, Wheelchair-accessible entrance, Credit cards, NFC mobile payments.
Opinions: This company has 569 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of iSmash - Bristol Broadmead

iSmash - Bristol Broadmead 72 Broadmead, Bristol BS1 3DR

☎️01172358054

⏰ Open Hours of iSmash - Bristol Broadmead

Monday: 9 am–6 pm
Tuesday: 9 am–6 pm
Wednesday: 9 am–6 pm
Thursday: 9 am–6 pm
Friday: 9 am–6 pm
Saturday: 9 am–6 pm
Sunday: 10 am–5 pm

Introduction

Located in the heart of Bristol, iSmash - Bristol Broadmead is a leading electronics repair shop that specializes in smartphone, tablet, and computer repairs. Situated at 72 Broadmead, this store offers a wide range of services, ensuring that customers' electronic devices are well taken care of. With a commitment to excellent customer service and quality repairs, iSmash has become a trusted name in the Bristol community.

Main Services

Smartphone Repairs: iSmash offers a comprehensive range of smartphone repair services, including screen replacements, battery replacements, and water damage repairs for various brands such as iPhone, Samsung, Google Pixel, and more.
Tablet Repairs: They provide repair services for tablets, including screen replacements, battery replacements, and data recovery for devices like iPad, Samsung Galaxy Tab, and other popular brands.
Computer Repairs: iSmash also offers computer repair services, including hardware and software repairs for desktops and laptops. They can help with issues such as virus removal, hardware upgrades, and data recovery.
Electronics Accessories: In addition to repair services, iSmash sells a wide range of electronics accessories, including cases, chargers, and screen protectors for various devices.
Refurbished Devices: The store offers a selection of technically refurbished handsets, providing customers with an affordable alternative to buying new devices.

Location and Access

iSmash - Bristol Broadmead is conveniently located at 72 Broadmead, Bristol BS1 3DR, right in the heart of Bristol's Shopping Quarter. The store is easily accessible by public transportation, with several bus stops nearby, and is just a short walk from Bristol Bus Station. For those driving, there are several car parks in the vicinity, including the Cabot Circus Car Park and the Broadmead Car Park. The store is also wheelchair-accessible, ensuring that it is convenient for all customers.

Featured Characteristics

On-Site Services: iSmash offers on-site repair services, which means that customers can wait for their repairs to be completed if they wish, or they can drop off their devices and return later to collect them.
Same-Day Repairs: The store aims to complete most repairs on the same day, ensuring that customers can get back to using their devices as quickly as possible.
Expert Technicians: iSmash employs highly trained technicians who use the latest equipment and techniques to ensure that repairs are completed to the highest standard.
Warranty on Repairs: The store offers a warranty on most repairs, giving customers peace of mind that their devices are in good hands.

Practical Information

Opening Hours: iSmash - Bristol Broadmead is open Monday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.
Contact Information: Customers can contact the store by phone at 01172358054, or by visiting their website at ismash.com.
Payment Methods: The store accepts credit cards and NFC mobile payments for added convenience.

Customer Reviews

iSmash - Bristol Broadmead has a strong reputation among customers, with an average rating of 4.6/5 from 569 reviews on Google My Business. Many customers have praised the store's quick and efficient repair services, as well as the friendly and helpful staff. One customer commented, "Walked in (no appointment) battery replacement for a pixel 7a. Team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty." This review highlights the store's on-site repair services, efficient turnaround time, and commitment to customer satisfaction.

👍 Reviews of iSmash - Bristol Broadmead

Robert S.

5/5

Walked in (no appointment) battery replacement for a pixel 7a. Team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty.

Darren I.

1/5

If I could leave 0 stars , I would. Terrible service by the two men running the shop. On a Saturday with a time arranged repair to replace a Google phone battery, they changed the appointment time 3 times and told me it would take 2 hours. Fair enough, but they actually took nearly 6 hours. The repair was only undertaken while there was no customers in the actual shop , as the repairman also works at the till.
I was told I can't have a receipt, and only have a 90 day warranty on the repair. But without a receipt, I don't have any confidence they will entertain a verbal warranty. Avoid this shitshow of a business at all costs.
Trust me........... GO ELSEWHERE.
Add in the cost of having to pay the £9.00 low emissions zone and the parking costs of £3.00 per hour at Cabot Circus

Charlie P.

5/5

I dropped my phone off early for a battery replacement on 5.2.25. They told me I could collect it 4 hours later. My phone is so old, I don't have any paperwork. Luckily the battery replacement was still covered under warranty. Friendly staff. Very helpful. Thank you.

Cher B.

5/5

I'm really pleased with my first experience at iSmash. I was able to book an appointment on the same day of repair, go to the store, and collect my phone within 2 - 3hrs, so it's definitely worth the money. My screen is looking brand new! They do ask for your phone password, which I didn't question at the time. But I did Google this and they need it to check your phone is running well after the repair, so that makes sense!

I would definitely come back here, and they've just emailed me a £20 repairs voucher that's redeemable for a year.

Su-Min L.

5/5

I was having problems with my Pixel 8 with intermittent green screen. The guys were able to sort out the problem within an hour and replace my faulty screen under warranty no less. They also kindly cleaned the phone and USB port.

Saad was excellent. I didn't get his colleagues name but he was also very efficient at booking me in and helping me to get sorted.

Benjamin G.

5/5

Athulya was very helpful.

Even though she was very busy she helped me fit my new screen protector and case for S25 Ultra.

Service with a SMILE 😃 🙏🏽🙌🏾

Thanks

Steven K.

5/5

My Google Pixel 8 developed a common screen fault which needed to be repaired under warranty. My two closest repair centres are both in the Broadmead/Cabot Circus Area.

I initially booked an appointment online with another repair centre who offered repairs within two hours. When I arrived, I was told that that earliest would be six hours, but that it could take anywhere up to fourty-eight hours! I politely declined and said that I would try the other repair centre - the salesperson said that they were not aware of any other authorised Google repair centres in the area, and that they would get phones sent to them from other stores around Bristol to fix.

I went to iSmash just up the road and although I did not book an appointment online, they were able to take my phone in for repair straight away and said that it would be completed within the hour. As promised, I received an email a few minutes before the scheduled pick up time to let me know that the phone was ready. A very quick and easy process and I would not hesitate to recommend iSmash to others in the same position. The phone is working perfectly and both people that served me were polite and helpful.

Thank you!

Jenson

1/5

I had my phone screen repaired at iSmash in August, and it’s been an absolute nightmare ever since. By September, the screen stopped working for no reason, so I took it back to get it fixed under warranty. While they repaired the screen, the volume buttons stopped working. I had to go back yet again to get that sorted, only for the phone signal to stop working afterward. Once they "fixed" that, the screen failed again.

In total, I had to return to iSmash around 7 or 8 times, and each time, something broke. This entire ordeal has been a complete waste of time and money. I’ve lost countless hours dealing with their poor-quality repairs. Save yourself the hassle and go elsewhere.