Colleen H.

Bringing Memories Alive—A Truly Magical Experience
What a joy to have my father’s dusty 1950s cinefilm and audio tapes, long forgotten in plastic bags, lovingly restored. Thanks to Alive Studios, his military days didn’t just play—they came alive, unfolding like a vivid time portal into the past. It was nothing short of magical.
From collection to delivery, the experience was first-class. Clear updates, swift service, and an incredible final product. The USB arrived in an elegant Tiffany-style box, securely mounted and beautifully packaged. The thoughtful addition of local fudge and a handwritten note made it all the more special.
This is more than a service; it's a passion for a team as eager as you are to bring history back to life. Alive Studios don't just transfer old footage—they breathe life back into your history. I felt like I experienced the past in a way I never thought possible. Highly recommended!

A T. Z.

Absolutely brilliant! I am so glad I chose Alive to transfer my 1970s super 8s and slides.....the work and communication exceeded my expectations..... Jennie and the team are fantastic. They responded positively to my many questions.

Th quality of the work is absolutely fantastic.....

Thank you so much!!!

A very pleased customer from Sheffield!

Caroline S.

Brilliant service, from my initial phone call. I was talked through the process. They arranged collection of my tapes, assured me when they had arrived. I was notified at each step and my tapes were returned by courier. I had 10 hours of video tape uploaded on to a USB stick. The tapes are from our wedding, honeymoon and first years of our children. Precious memories we can all enjoy for years to come. Thank you for all your care at Alive Studios 🙏

Paul S.

We discovered two old cine films from ~60 years ago of a family wedding and I had them transferred to USB in the original state. When I learnt about Alive Studios I decided to send them the films to see what they could do, and the difference is stark. It brought my grandparents alive and it meant I could see them again for the first time in 40 years. Playing the raw and remastered films side my side gave facial features a clarity that brought the film to life. I am delighted with the results and thoroughly recommend saving up the pennies to give the treatment to your cherished movies.

peter H.

We wanted to get our wedding Super8 cinefilm from 1980 cleaned up and transferred to 4K,including the sound. Alive Studios is local to us so we thought we would entrust the task of restoring our treasured memories to them. All done and now back with us after just three weeks - very good turnaround.
Absolutely delighted with the results - and the whole family love it - even my mother-in-law who saw it at the weekend ha ha. Thoroughly recommend

C J.

Great service, they talked me through everything I needed to consider and answered all my questions prior to me placing an initial order, delivering the films and obtaining a quote. I was kept updated the whole time and the order was processed with surprising haste. The service is well worth waiting for as the results are amazing, truly professional. I have been able to view 65 year old cine film for the first time in 30 years, bringing back so many memories.

Talkingdrum103

Appalling company! I seriously regret ever sending these jokers our family heirlooms. I cannot understand where the 5 star reviews come from - must be friends. To begin with - customer service. NON EXISTENT!!!. It should have been a red flag for me from the beginning. I tried calling to discuss our needs but nobody ever answers the phone. It's an extremely expensive company but they promise the best. 6 - 8 weeks they said. They acknowledged receiving my films on the 16th of January. It's possible to track the progress of your films through their system. end of March and the films had not moved anywhere. I tried calling again and again to see what had happened to our precious films. No one picks up. I tried emailing asking the whereabouts of our films - nobody replied. I came to the conclusion that I was just never going to see our films again. I was heartbroken. Our mother had just died which prompted us to get our memories with her digitized and now they were gone. I left a post on the Alive Studios Facebook page warning others not to send their films to these scammers. A couple of weeks after that, I got an email telling my job would be completed by the 30th of April.
I finally got the films. What a massive disappointment. The quality is APPALLING!. They promise you the "BEST" but you get the worst. I could have done a better job shining a torch through the film onto the kitchen wall and filming it with my phone. Taking what they gave me and spending 5 minutes with Power Director and I can massively improve the quality but I didn't spend £1265.64 in order to get something I would have to try and rescue in post processing, I expected results that can't be improved upon.
Sometimes in life you deal with bad companies. This is one of them in every possible way. Steer clear and get your precious memories digitised somewhere else. I can't believe there's a company out there who can't do a better job than this for a fraction of the price or who has worse customer service.

In response to your reply. As to the extensive communication and "we clearly communicated the extended lead time" - this just an outright lie. "We are more than willing to explore options to meet your expectations". No you're not. You be offered a £20 gift voucher I can give to a friend. That's very generous of you. I wouldn't give that to my worst enemy. That compensation is an example of how little thought goes into their customer service.
I understand you're trying to mitigate against my description of your appalling service by trying to pretend your a reasonable company willing to take steps to rectify poor service and work but readers - don't be fooled, it's utter deceit.

Mike

Recently had all my family cinefilms transferred by Alive studios. Takes a while but the results were definitely worth the wait. All 21 films were collected and returned exactly when they said they would and communication was impeccable all the way about what stage my films were at. And having them online is just brilliant so that I can share them with family and friends who haven't seen them in ages. So if you are deliberating about the cost just go for it as you only get them transferred once and they have to be done right. After all this time the 1960s films colour were still incredible. Thanks.