Branch Bros - Peterborough

Branch Bros: A Comprehensive Overview

Branch Bros is a well-established and highly regarded building materials store located in Deeping St James, Peterborough. The company has garnered a strong reputation for its extensive product range, competitive pricing, and commitment to customer service. Operating from its convenient location at 106 Bridge St, Deeping St James, Peterborough PE6 8EH, United Kingdom, Branch Bros caters to a wide variety of construction and DIY needs. Individuals seeking reliable supplies and expert advice will find Branch Bros to be a valuable resource.

Contact Information and Website

Customers can easily connect with Branch Bros through several channels. The primary telephone number is 1778342255. For more detailed information about their offerings, including product catalogs and special promotions, visitors can explore their website at branchbros.co.uk. The website provides a user-friendly platform for browsing products and placing orders.

Specialties and Services

Branch Bros specializes in providing a comprehensive selection of building materials. This includes everything from timber and concrete to plumbing supplies and tools. Recognizing the diverse needs of their clientele, they strive to maintain a broad inventory, ensuring customers can find almost everything required for their projects. Furthermore, the company offers a range of convenient services designed to enhance the customer experience. These services encompass delivery to project sites, in-store pickup for quicker access to purchased items, and a valuable same-day delivery option for urgent needs. The company also embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments.

Accessibility and Customer Convenience

Branch Bros is dedicated to ensuring accessibility for all customers. The store features a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking lot. The efficient layout of the store, coupled with the friendly and knowledgeable staff, contributes to a quick visit, allowing customers to complete their shopping efficiently. The store's operations are designed to minimize hassle and maximize convenience for its patrons.

Customer Feedback and Reputation

Branch Bros consistently receives positive feedback from its customers, as evidenced by the impressive average opinion of 4.6/5 on Google My Business. With over 182 reviews, customers consistently praise the company’s staff for their pleasant and helpful demeanor, the superb range of materials, and the great prices offered. Several reviews highlight the assistance provided by the staff at the Deeping branch, describing them as particularly helpful and informative. The efficient delivery service, with drivers noted for their politeness and expertise, is another frequently mentioned positive aspect. The company’s willingness to handle over-ordered items with simple returns processes further reinforces its commitment to customer satisfaction. Essentially, the collective sentiment suggests a business that prioritizes both product quality and exceptional customer service.

Key Features Summarized

• Extensive Building Materials Inventory: Branch Bros boasts a comprehensive selection of building supplies to meet diverse project requirements.
• Convenient Services: Delivery, in-store pickup, and same-day delivery options are available to enhance customer convenience.
• Accessibility: The store is designed to accommodate customers with disabilities, featuring wheelchair access and accessible parking.
• Competitive Pricing: Branch Bros offers competitive pricing on its products, providing value to customers.
• Positive Customer Reviews: The company consistently receives high ratings and positive feedback from its customers.

In conclusion, Branch Bros represents a reliable and customer-focused building materials supplier. Its strategic location, coupled with its wide-ranging services and commitment to accessibility, positions it as a preferred choice for both professional tradespeople and DIY enthusiasts. The consistent positive feedback underscores its dedication to providing a superior customer experience.

👍 Reviews of Branch Bros

Mel S.

5/5

Really pleasant and helpful staff. Superb range of materials, everything we wanted in one place. Great prices.

Ady B.

5/5

Very helpful gent at the Deeping branch. I was comparing prices for items to lay a patio. Branch Bro were better on price and range than the other places I'd got quotes from.
I will be buying all the items from them very soon.

Janet B.

5/5

Very friendly and polite and informative staff. Undergoing a project in the garden so have had materials delivered. Delivered on time and the driver was very polite expert in his own right. Over ordered but returns made simple. Highly recommend.

Andrew S.

5/5

When we are happy we tend to leave an off the cuff review, but on this occasion it's something I really wanted to do.
I have used lots of builders merchants in the past, none have come anywhere near these guys. Claire in the office was fantastic, pleasant, listened to what I wanted and made it happen (every little part of my request regarding delivery actioned). The driver was faultless, very pleasant and nothing was too much trouble. A well done to both these two, that's why I have ordered again.
From start to finish it has been a pleasure, and take it from me everybody if you are looking for a delivery of building materials use them!

Nigel L.

5/5

Very helpful staff.
Nice to have that personal touch.

Keval P.

5/5

First visit to the store, really friendly and helpful staff. Will certainly be my go to place in future.

B G.

5/5

Fantastic company , quality products at fair prices. Nothing is too much trouble for the Branch team and they go the extra to make sure they deliver. Fantastic customer focus!! Thank you for all your help.

Malcolm H.

5/5

Branch Brothers are a great local DIY store. Everything you want for small DIY jobs around the home and favoured by many local businesses. The staff are excellent and the service they provide is second to none.