Broadway Post Office - London

Broadway Post Office: A Comprehensive Overview

The Broadway Post Office, strategically located at 1 Broadway, London SW1H 0AX, United Kingdom, stands as a vital hub for postal services and related financial solutions. With a dedicated phone number, 3457223344, and a user-friendly website, postoffice.co.uk, this establishment caters to a wide range of customer needs. It’s more than just a place to drop off letters; it’s a comprehensive service center offering banking, courier, and mailing solutions within a convenient location in the heart of London.

Specialties and Services Offered

The Broadway Post Office offers a diverse portfolio of services, making it a one-stop shop for many postal and financial requirements. Key specialties include:

• Post Office Services: Traditional postal services such as letter posting, parcel services, and postage solutions are readily available.
• Bank Services: Customers can access a range of business banking services, facilitating financial transactions and managing accounts.
• Courier Service: Expedited delivery options are provided through a dedicated courier service, ensuring timely transport of goods.
• Mailing Services: Specialized mailing services cater to businesses requiring tailored packaging and shipping solutions.
• Shipping and Mailing Service: A complete shipping and mailing service is available, encompassing packaging, labeling, and postage.
• Shipping Service: Dedicated shipping service for various needs.

Furthermore, the post office prides itself on its commitment to accessibility and convenience. It offers a variety of payment methods, including debit cards and NFC mobile payments, alongside traditional credit card acceptance. The location is designed to be welcoming and inclusive, boasting a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that individuals with mobility challenges can easily access the facility.

Location and Accessibility

The Broadway Post Office’s location at 1 Broadway, London SW1H 0AX places it in a central and accessible area of the city. Its positioning allows for easy access by public transport and provides ample parking options for customers driving to the location. The on-site services extend beyond standard postal operations, providing a comfortable and efficient experience for all patrons. Delivery services are also available, facilitating convenient package drop-off.

Customer Feedback and Reputation

The Broadway Post Office consistently receives positive feedback from its customers, as evidenced by the impressive 935 reviews on Google My Business. The average opinion is 4.8/5, reflecting a high level of customer satisfaction. Many reviews highlight the helpfulness and expertise of the staff, particularly mentioning individuals like Priya, who consistently provides patient and attentive service, as exemplified by a customer’s experience with note exchange. Customers frequently commend the staff’s experience and the friendly atmosphere. The convenience of services like parcel posting abroad and the range of delivery prices for larger boxes are also frequently praised. A recurring theme in the positive feedback is the overall sense of reliability and professionalism offered by the post office.

Key Features Summarized

In conclusion, the Broadway Post Office is a reliable and well-equipped facility providing a multitude of services within a convenient and accessible setting. Its dedication to customer service, combined with its diverse offerings, solidifies its position as a valuable asset to the local community and a trusted provider of postal and financial solutions.

👍 Reviews of Broadway Post Office

Bridget C.

5/5

Priya was very helpful when I needed to exchange old notes for new ones. I really appreciate how patient she was. Thank you

Clare P.

5/5

Excellent help with posting parcels abroad. Always Very friendly and offer a range of prices on delivery for larger boxes. Will always use this post office now. Staff are very experienced. Great service.

A B.

5/5

I’d like to express my sincere appreciation for Priya. She went above and beyond to assist us, even staying past closing time to ensure everything was sorted. Her patience, professionalism, and willingness to help made a huge difference. It’s rare to come across such dedicated customer service, and I truly appreciate her kindness and support. Thank you, Priya!

Yann B.

5/5

I just went to the Post Office for a DBS check and Priya was amazing. She was very patient with me and explained the process very clearly. She processed my personal documentation with great professionalism. I highly recommend her.

Ikbal R.

5/5

About and beyond expectation priya from customer service was extremely helpful and knowledgeable in her approach to help us apply for ours first british passport .

Kemi O.

5/5

I was attended to by Priya. She was so patient with me and took her time to fill out my passport renewal. I would recommend her to my colleagues.

M

2/5

I’ve had multiple frustrating experiences at this post office. It feels like you have to beg staff to do their job, with everyone always looking unhappy and sighing. The service is rarely welcoming, and often feels rude. The counter for returns (evri dpd etc.) is frequently empty, with no signs to indicate it’s closed. As a result, customers end up queuing, hoping someone will show up, only to be disappointed. It’s really disappointing and needs improvement.

Prathiga S.

5/5

Ahila is the best example of above and beyond customer service, being so patient and kind with me, every question I asked. This is a wonderful branch, I’ll be coming again for sure. Thank you!