Burford House - Burford

Compass08162658027

Mixed reviews on this hotels. Overall we had a lovely stay and enjoyed visiting this area and nearby towns/villages. The staff were very attentive and the food was very nice. We had dinner one night during our 2 night stay and it was good. Breakfast was fantastic. A range of fruit, cereal, croissants and you could order cooked food at no extra cost. |The room was standard. It has everything you needed including toiletries and towels but lacked upkeep. The beds were very old and the shower was always cold or like warm. We were on the 1st floor at the front of the building and the traffic is quite loud so we didn’t sleep very well either. The tv was not working but could sign in to Netflix etc. |would visit again but for the price we paid I’d probably look elsewhere. Parking was also a pain!

Anna S

Firstly, the staff are lovely and the location is excellent. Most of the food we ate was delicious and good value. ||Unfortunately that’s where the positives end. We were a group of 8 friends staying for 2 nights for a birthday weekend. We were so sad to see the state of the accommodation. Aside from the little cottage, which was nicely presented and maintained, the rooms and public areas are shabby, dirty, in poor repair and in some cases downright dangerous. Damp, black mould, sticky surfaces and carpets. The entire place is soaked in the smell of stale cooking fat, windows don’t close properly so noise and smells permeate everything. I was woken by the sound of other people’s plumbing gurgling in my bath. It’s such a shame because with a bit of elbow grease, a good scrub and a bit of routine maintainance, a lot of the problems can be solved. Old buildings are quirky and prone to issues but there’s really no excuse for dirt. I hope they don’t take this to heart as they were really lovely and we had a great time, albeit in was in spite of the accommodation rather than being enhanced by it.

Georgia Gerstein

Was very disappointed to stay here. The pictures were very different to reality. The room we stayed in was very tired. The toilet was horrible and the shower didn’t work throughout the whole stay. The bathroom had linoleum on the floor that was coming up and the blinds were caked in dirt.

I tried to have a bath as the shower didn’t work and everything is rusty and the bath made a loud gurgling sound. The branding outside of the hotel made it look like a sports bar which is a shame as the building itself is lovely. I think it could do with a complete renovation. Even our door in the bedroom was broken and the walls had cracks in them.

Oh and we found a big pair of white knickers in the wardrobe….

James W

Stopped for a sunday dinner, was cooked to perfection and was just the right amount. Hats off to the chef!|All staff were friendly, drinks were served promptly and the waitress Imogen was particularly attentive and well mannered.||||Would definitely come again. Five stars ?

Muhammad Zaman Butt

Staff were very nice and accommodating. They even started the breakfast a bit earlier as I have to leave early for work.

Room was spacious with antique decor. Only issue was shower head in the bathroom wasn’t working properly but it didn’t bother me as there was bath tub as well. Bed was big and comfortable.

TV screen was bigger than more big name hotels and was Smart TV and I used my own login details to use various apps.

Parking is on the street. Right outside 2 hours free parking available but after 6 it’s free. If you need to park during the day there are some free parking space further down opposite to post office.

KatyaZubritskaya

Love;y friendly place with excellent cuisine. We had an early dinner and thoroughly enjoyed their burgers. The staff is most friendly and you feel truly at home. They have a parking lot which is essential for a place right on the high street with busy tourist traffic

Sharon B

This is the first time that I’ve ever had to complain about a hotel , it made our only break this year really disappointing & upsetting ? |And I really don’t want anyone else to spend their hard working cash by stay in an awful , smelly dirty place! |So the young girls that served us when we arrived & the duration of our 3days break, were very pleasant but I’m so sorry to say the whole hotel really needs a good old scrub from top to bottom, starting with the carpet up the stairs , to the landing which seemed to be there dumping area of old furniture, it also had cracks on the ceiling with old water marks & you could smell the old dirty oil coming from the kitchen as you walked up to the rooms, so as we entered to our room , the first thing I always check is the bedsheets which were the only clean thing about the hotel, thank goodness but as soon as we tried to unpack I noticed nothing had been dusted . I went to use the sink in the bathroom to wash my hands & the water wouldn’t even drain away ,anyway we went out to have a walk around the beautiful town of Burford. |That evening we wanted to take a quick shower before going out for a meal but we found that we had NO HOT water & we couldn’t find anyone who could deal with the situation, so in the morning we spoke to the manager & he promised to sort it out , he actually had a plumber there already trying to sort out the men’s toilets downstairs near the bar which was a bit unpleasant as everyone from the bar / restaurant/ street had to use the the ladies restroom instead which was just one toilet with broken tiles on the floor … Not Nice for us ladies |We went out for the day & when we got back the manager told us that the plumber had told him that he needs to replace the shower as it was broken & because the hotel was fully booked he couldn’t move us but he would sort out with some kind compensation for our inconvenience which I thought was decent of him So that night I thought I’ll have a bath although my husband hates baths but what else could we do but then to my disgust, I had to clean the previous occupants grime off the bath before I could run it , omg absolutely disgusting ? also when I opened the cupboard in our room it had writing in the dust saying “ clean me “ , even the bowls at breakfast had old food in them ,I’m sorry but everything was so flirty & old , god only knows how it got good reviews on trip advisor |It needs a whole new refurbishment & then maybe it will help to get rid of the that awful fatty , greasy smell that sticks to your hair & clothes for the rest of the day, which really isn’t pleasant. |The sad thing is, the Manager was making out that he was a decent human being but it actually turns out that he is a BIG LIAR, as we’ve been home a couple of weeks now & we’ve been trying to get in touch with him every since, concerning compensation but he still won’t return our calls , how unprofessional |So PLEASE be aware & don’t waste your hard earned cash & look for somewhere else to stay, so you’re not disappointed like we were

Pearl Angood

I took five of my friends for Sunday lunch yesterday and the meal was superb. The food arrived very hot and plenty of it beautifully cooked. The welcome was warm and friendly with an ‘ above and beyond’ attitude by the staff to ensure all our needs were met. I fully recommend and shall be returning often. A truly lovely experience.