Carpetright - Mansfield

Address: Unit 7, Carpetright, portland retail park, Midland Way, Mansfield NG18 1HA, United Kingdom.
Phone: 1623259050.
Website: carpet-right.co.uk.
Specialties: Flooring store, Bed shop, Bedding store, Carpet store, Mattress store, Rug store, Wood and laminate flooring supplier.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Wi-Fi, Wi-Fi, Cheques, Credit cards, Debit cards, Credit cards.
Opinions: This company has 105 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Carpetright

Carpetright, located at Address: Unit 7, Carpetright, Portland Retail Park, Midland Way, Mansfield NG18 1HA, United Kingdom, is a well-known flooring and bed store. The store offers a wide range of flooring options, including carpets, rugs, wood, and laminate flooring, making it a one-stop-shop for all your flooring needs. In addition to flooring, Carpetright also has a bed shop that offers a variety of mattresses and bedding.

When it comes to convenience, Carpetright has got you covered. With services like delivery, in-store pick-up, and same-day delivery, you can get your new flooring or bed installed in no time. The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for everyone to shop.

Carpetright also offers an assembly service, so you don't have to worry about putting together your new furniture. The store has free Wi-Fi, allowing you to browse their selection at your leisure. They accept various payment methods, including cheques, credit cards, and debit cards.

Customer reviews are an essential factor to consider when choosing a store, and Carpetright has a solid reputation. With 105 reviews on Google My Business and an average rating of 4.5/5, it's clear that customers are happy with their experience at Carpetright.

Reviews of Carpetright

Carpetright - Mansfield
Caroline Oxborough
5/5

We went out carpet shopping a few days ago and didn't go anywhere else after visiting Carpetright, the offers were really good, the choice of colours and variety of types of carpet also really good, we also have dealt with a lady called Anna on both our initial shop and today going to to sort the home appointment after having had samples sent to us, Anna is brilliant! An absolute credit to the company and I'd highly recommend going and seeing her for what options will work best for you! Can't wait to get the carpet fitted!

Carpetright - Mansfield
Katherine Eades
2/5

Bought carpet for sons bedroom yes the offcut cost just over £100. However total bill 300. When they say free fitting. When buy carpet with underlay...there is no free fitting. Just another way to get you through the door. Lovely carpet though. But will be going elsewhere for the rest of my home.

Carpetright - Mansfield
Janette Whitchurch
1/5

Me and the hubby came in looking for vinyl flooring for the hallway and kitchen. A couple of minutes in and one member of staff asked us if we needed some help. We explained we were just browsing and wanted a quote. So she went back to the desk. Another 2 minutes and another sales assistant asked us if we wanted any help so we explained again that we were just browsing. Another couple of minutes after Another sales assistant asked us again!! Geez are they desperate? When we saw some vinyl we were interested in the first lady came over again. Very unfriendly and talking to us like we were 5 years old. Very scruffy with greasy hair and an attitude. She was banging on that we had to have a floor levelling treatment before we could have the vinyl fitted. Ridiculous. We explained that we were in council accommodation and no way would we be allowed to have it done. But she tutted and looked bored out of her skull when we were explaining it to her. Final quote over £500 !!!! We only want a small hallway and small kitchen floor doing!!! Included in the price was £140 for delivery and fitting!!! Must think we were multimillioners to want to pay that. When this delightful lady went over to another sales person to make further enquiries about the vinyl we were interested in they started having a snarky argument with each other. Very unprofessional. Then we were informed that they might not have the vinyl in stock!!! Why put out a sample on the showroom floor if you haven't got it in stock. By this time me and the hubby had just had enough so left. Avoid folks unless you enjoy being talked to like a 5 year old being put on the naughty step at school

Carpetright - Mansfield
Warren
2/5

A bit of a nightmare experience if I'm honest. Thought I would try following the positive reviews there was. The lady at the store (Sharon) was fantastic and was really bubbly to speak to.

After several weeks later the carpet was fitted only to find out the door bars were the incorrect ones despite informing the store what floor they would be going on (Carpet to carpet/carpet to vinyl). Surprisingly they don't stock these particular ones and was looking at about a 2 week wait to get these fitted so the carpet was just left week. After a complaint this was reduced to a week after a staff member sourced one at another store(thank you).

Finally they fitted the door bars and dumped all the rubbish at the side of the house loose. I understand its my responsibility to bin the waste but it would've been appreciated if I was made aware they were going to dump it outside and atleast bag the rubbish.

Looks like I will be taking my money elsewhere...

Carpetright - Mansfield
Rima Choudhury
5/5

I originally ordered the wrong size carpets for the living room, Andy was very quick and helpful to sort this all out and still have the carpets fitted on the same day. Very happy with the service and being so kind and helpful. Definitely would recommend Carpet Right!

Carpetright - Mansfield
Stretto12 Merriman
5/5

Sharon and Ella were excellent. Great ambassadors for Carpet Right brand. Very customer focused. Fabulous.

Carpetright - Mansfield
Michelle Jennings
5/5

Absolutely Fantastic Service!
Was amazed today when I WON £750 worth of Carpet In Mansfield Store in their Great Golden Giveaway Event!!
I couldn’t believe it but it’s made our Christmas this year. The house will be so cosy. All of staff made it a superb experience and went above and beyond to make this an extra spectacular day!
Thanks to all

Carpetright - Mansfield
Cris Sillito
5/5

After a couple of visits to Carpetright Mansfield we were able to confirm which carpet and accessories required for a full house replacement.. Sharon you were amazing and very tolerant with us, you set us at ease and assisted without pushing one way or another .. you were even able to book three separate days to install so I could empty rooms ready.. can’t thank you enough.. and the manager xx

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