Carroll & Williams - Shrewsbury

Carroll & Williams: A Focused Engineering Consultancy

Carroll & Williams is a structural engineering and civil engineering consultancy based in Shrewsbury, United Kingdom. They operate from their offices at Address: 25 Sandford Ave, Shrewsbury SY1 3BE, and can be contacted at Phone: 1743368006. While they offer comprehensive engineering solutions, it’s important to note that current customer reviews indicate a significant area for improvement. As of today, they hold only one review on Google My Business, resulting in an Average opinion: 1/5. This suggests a need for a more proactive approach to client satisfaction and communication.

Company Overview and Specializations

Carroll & Williams specializes in providing expert advice and design services across a range of engineering disciplines. Their core competencies include:

• Structural Engineering: This encompasses the design and analysis of buildings and other structures to ensure their stability and safety. They handle projects from initial concept through to detailed design and construction supervision.
• Civil Engineering: Their civil engineering services cover a broad spectrum, including site assessments, drainage design, road construction, and infrastructure projects.
• Engineering Consultancy: Carroll & Williams provides a valuable consulting service, offering technical support, project management, and specialist advice to clients across various sectors.

Location and Accessibility

The company’s location at 25 Sandford Ave in Shrewsbury offers a central base for serving clients in the West Midlands and beyond. Shrewsbury is a historic market town with good transport links, facilitating efficient project delivery. The address is easily accessible by car and public transport. The team is committed to collaborative project execution, often working on-site to ensure seamless integration with client operations.

Key Features and Services

Carroll & Williams distinguishes itself through a client-focused approach. They pride themselves on understanding the specific requirements of each project and tailoring their services accordingly. Some key features of their operations include:

• Detailed Design Documentation: They produce comprehensive design drawings and specifications, adhering to all relevant building regulations and industry standards.
• BIM (Building Information Modeling) Support: The firm utilizes BIM technology to facilitate collaboration and improve the efficiency of design and construction processes.
• Value Engineering: Carroll & Williams actively explores cost-effective solutions without compromising on quality or safety.
• Risk Assessment and Management: A crucial aspect of their work involves identifying and mitigating potential risks throughout the project lifecycle.

Customer Feedback and Areas for Improvement

Despite their expertise, the current low rating on Google My Business highlights a crucial area requiring attention. A single review provides insufficient data to fully assess the company's performance. It is imperative that Carroll & Williams prioritize actively soliciting feedback from clients and addressing any concerns promptly. Improving communication, transparency, and client satisfaction are vital for enhancing their reputation and attracting new business. Specifically, focusing on responsive customer service and clear project updates would significantly contribute to a more positive client experience. A stronger online presence and demonstrable commitment to client needs are essential for reversing the current trend.

Contact Information and Website

For further information or to discuss your project requirements, you can contact Carroll & Williams directly:

• Address: 25 Sandford Ave, Shrewsbury SY1 3BE, United Kingdom
• Phone: 1743368006
• Website: (Currently no website is available)

Despite the lack of a website, potential clients can find contact details and information through online directories and local business listings. It would be beneficial for Carroll & Williams to establish an online platform to showcase their capabilities and streamline client communication.

In summary, Carroll & Williams offers specialized structural and civil engineering services. However, the company’s current low online reviews indicate a need for improved customer service and communication strategies. Investing in client satisfaction will be key to future success and building a strong reputation within the engineering sector.

👍 Reviews of Carroll & Williams

tim S.

1/5