Castle & Ball - Marlborough

Welcome to The Castle & Ball

For discerning travelers and local residents alike, The Castle & Ball in Marlborough presents a truly exceptional experience. Located at High St, Marlborough SN8 1LZ, United Kingdom, this historic pub and hotel, operated by Greene King, offers a captivating blend of traditional charm and modern amenities. It’s a destination renowned for its excellent food, superb drinks, and welcoming atmosphere. The Castle & Ball consistently receives high praise for its ambiance, service, and the quality of its offerings, making it a popular choice for both tourists and locals.

Phone: 1672515201

Website: greeneking.co.uk

A Rich History and Refined Setting

The Castle & Ball boasts a fascinating history, originally dating back to the 18th century. It was once a private residence and subsequently transformed into a prestigious coaching inn. The building itself is a stunning example of Georgian architecture, meticulously restored to retain its original character while incorporating contemporary comforts. The interior is a delightful mix of rustic and elegant, featuring exposed beams, traditional fireplaces, and stylish furnishings. The hotel offers a range of beautifully appointed rooms, ensuring a comfortable and memorable stay for guests.

Specialties and Dining Experiences

The Castle & Ball operates as both a pub and a restaurant, catering to a wide range of tastes and preferences. The pub serves classic British fare, from hearty pies and fish and chips to lighter snacks and sandwiches. The restaurant offers a more refined dining experience, with a seasonally changing menu showcasing locally sourced ingredients. Particular specialties include game dishes during the autumn months and fresh seafood throughout the year. The food at the bar provides a more casual option, perfect for enjoying a quick bite or a light meal. They pride themselves on offering a diverse selection of wine, beer, and cocktails, expertly crafted by their talented bar staff. Hard liquor is also available for those seeking a stronger drink.

Amenities and Accessibility

The Castle & Ball is committed to providing a seamless and accessible experience for all its guests. It offers a comprehensive range of services, including takeout, dine-in, and delivery options. Solo dining is readily accommodated, and reservations can be made easily through their website or by telephone. The establishment accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating
• Good for kids
• Free parking lot
• Paid parking lot

Guest Feedback and Reputation

The Castle & Ball has garnered a consistently positive reputation among its patrons. Currently, it boasts 1139 reviews on Google My Business, with an average opinion of 4.1/5. Guests consistently praise the quality of the food and drinks, the friendly and attentive service, and the captivating atmosphere. Many reviewers highlight the hotel’s historical significance and the charming ambiance of the pub and restaurant. The commitment to accessibility is also frequently mentioned as a positive aspect of the experience.

Further Information and Recommendations

For those planning a visit, The Castle & Ball offers a truly memorable experience. The establishment caters well to groups and is a popular destination for tourists exploring the beautiful town of Marlborough. The cozy and romantic setting makes it an ideal choice for a special occasion or a quiet evening out. The dancing events held periodically add to the lively atmosphere. The seating arrangements provide options for both intimate conversations and larger gatherings. The casual and cozy atmosphere encourages relaxation and enjoyment. The hotel's location in the heart of Marlborough provides easy access to local attractions, shops, and restaurants. We recommend booking in advance, especially during peak season, to secure your preferred room or table.

👍 Reviews of Castle & Ball

Daydream06889639553

What a great place, right on the high street with parking. Room was very spacious, clean and comfortable. Great value and quality meals as well. Breakfast was a feast. Staff were all lovely and helpful.|The building is old with lots of charm, creaky floorboards and sloping floors only added to the charm.

kev20

Following my review earlier in the year we re-visited this hotel to break up a second trip to the Midlands. Another large room full of beams and history and overlooking the impressive High Street. Thursday turned out to be steak night, with some quite helpful discounts on steaks and sauces. I had rump and wife sirloin and both were tasty and cooked to perfection. Breakfast was great again too.

caroline C.

5/5

Reasonably priced with a lovely breakfast and parking included. Perfect for a town location.
The room was ideal and we overlooked the town, but the room wasn't noisy. We enjoyed it here and the town was worth visiting.

Kirsty G.

We love this hotel and have stayed many many times since we left Marlborough having lived there for 25 plus years, we have fond memories of such happy times, gathering with friends around the bar. Please, please Greene King Inns, invest some money into what should be the flagship/premier place to stay in Marlborough. Sadly this visit we found it to be tired and neglected, it is in major need off refurbishment without taking away the character. The standard of cleanliness in our room was poor, especialy the bathroom, the decor is grubby and generally looks uncared for. Food was adequate, staff young and trying their best. It is such a shame to see this beautifull hotel going into such decline.

Pete H.

4/5

Christmas Dinner

Excellent service
Pleasant environment. Nice decorations.
Wife enjoyed her starter (smoked salmon on beetroot)
My cheese souffle was a little tasteless (recommend mature cheddar)
Turkey dinners were excellent (wife impressed by moist turkey)
Deserts good (cheesecake and Xmas pud)
Coffee and mince pies ok.
Christmas crackers were poor.
Overall, we enjoyed meal but felt it to be overpriced.

Tom B.

2/5

Poor service as forgot to process one of our meals and we had to wait whilst everyone else ate. The roasts were not hot and two were sent back for heating up. Good location but food and service could be improved.

craig R.

Greg was amazing, his customer service from the moment we met him so friendly nothing was to much trouble for him an also very polite. Room and food was also brilliant definitely recommend staying and if you meet Greg your stay will be great also recommend room 22. Loads of parking

Joanne D.

5/5

My husband booked us a weekend away here for my birthday. We stayed at the hotel on a Friday and Saturday night. The rooms were lovely and spacious. Very clean and the staff were very welcoming upon check in. The breakfast was very tasty and plenty to choose from in the continental section. The only thing that bothered me for the whole stay was one of the male waiters in the morning at breakfast time was clearly suffering with a cold/flu and was sniffling a lot. I witnessed this waiter blow his nose on two occasions and then continue to serve food without washing his hands. This put me off my food so I was unable to enjoy my breakfast. Otherwise, we had an amazing weekend away and would happily visit again.