Clark & Sons Removals & Storage - Lytham Saint Annes

richie Y.

Would not recommend this bunch of cowboys, the amount of damage they have done, an it's taken months to get there Insurance details, and still have not got a claim from, mr Clark has made threats to ourselves, so we are having to take them to court.. moving cost £480, damaged to Oil paintings £455, fridge freezer door £150, ripped settle unreapable due to age, so costing us a new settle, furniture antiques damaged... what they offered us £80... yes £80... so avoid this firm folks.......JUST read the reply from Clark's below, posted today 12/11/19 they HAVE NOT SENT a claim form, there is called insurance has not SENT A FORM, the Damage they did, was Not there before hand. not once did mr clark point out any so called damage, or the damage to our NEW Fridge freezers door, or the NEW tear to the top of the soffa bed/settie, we have FOUR Hairy cats, and the Picture Taken as soon as we noticed the New Tear has No Cat Hairs within it. the so called paper work, clarks, sent out, or sent again are no where to be seen, as you cant send what they never did send, also, we Signed nothing,.. TWO Months we have had not paperwork, or clam forms, it Taken clarks a Whole month and half, before they even gave there insurance companies details, then it seems to a a part time worker, who seems to spend more time away from there place of work than in it, as does not replay for weeks to e-mails.. there so called £80 good will offer, is a insult, and remains a insult, i send we would expect the full refund of the moving costs, but since we have had a letter, from the Oil painting restorers quoting the cost of £455 to repair the damage there did, also a new fridge freezer door, we have been left with no option than to take clarks to court, there reply below, again is the same as all the e-mails. Do Not Use this firm if you value your items people. Cowboys, as they we chucking our items, on the backs of there vans, until my partner went out to watch them, premise of watch so now one would taken stuff from the back of the vans, as where we lived folk would have done that, they where leaving the vans unguarded before my partner went down to keep watch...

Ron M.

There may be good reviews about this company, however, there is another side to them.
If you are unfortunate to have your furniture damaged by them, then don't expect to have any claim settled anytime soon. In fact, don't expect to be paid at all.
They damaged my sofa, see photos, at some point during our move, admitted liability but did nothing about it, said they had contacted their insurers, but hadn't. I had to contact their insurers to ask for a claims form which I sent to Michael Clark. During a follow up phone call he said he had sent it to his insurers, guess what, he hadn't.
This person is not to be trusted, he lies and will totally ignore all your emails, messages etc.
If this has happened to you, contact their insurers and complain, maybe they will refuse to renew their policy.

USE AT YOUR OWN RISK

Charlie W.

When Michael arrived to give us an estimate we were impressed because nothing was difficult, anything was possible and he filled us with confidence that his firm could do the job well, on any day that we required. On the day the guys were friendly, enthusiastic, and nothing was too much trouble. They cleared the house carefully and quickly and arrived quickly when we had completed the sale to deliver. Again, they were extremely helpful, capable and professional. I have done a lot of moves having been in the military for many years. This was the best removal team I have experienced. Well done😁👍

Sivasankar D.

High costing for less than a two hour job (£250, No Invoice provided after request, still awaiting for their response), less flexibility & worst attitude, broke a fragile bath screen glass enclosure(£239) even with the box highlighting FRAGILE, no care was taken, & never took responsibility for their mistake. Never encountered such a poor service in my life.

Update: For your kind information, Even me prior to reaching the site, the pallets has been moved by your team, in the so called unfriendly terrain & storage facility. Pls try not to blame it on customer, it's all about handling goods, I don't need to explain, ask your colleague who dropped the panel, could be bit more careful is all im trying to explain & a sorry would had made it easier from the team when it happened. Also, rushing the time was definitely not me.

Late this evening I got a call from your team member literally wanting to meet me to settle it face to face, I honestly don't know what it means, but he repeatedly said it over 20 times on 2 seperate calls. I as a customer would be easier to settle with an apology rather bring anger & wrong attitude again is not good sign.

Anyways, I thank you for your clarification & support. Im done updating.

Terry B.

There's only one word for these removal firm AMAZING. Completely satisfied with the whole move. I've used them twice in one week. One for myself the other for my 88 year old mum. They were totally professional and all the time a good sense of humour and still very kind to us knowing its a very stressful time. Thank you so much to everyone who took part with the move. Wish you all very good 👍 luck for the future. X

Susan H.

From day one after the initial quote, Michael and his team have provided an excellent service. They have shown patience and accommodation when arranging a delivery date which was changed at the last minute.
Our removal was long haul over a two day period and the team arrived promptly and efficiently loaded the lorries with care and speed.
On arrival at our new home in Wales, the team overcame difficulties with access and worked hard to make sure our belongings were placed in our home appropriately. Clark & Sons are a very friendly and reassuring company, especially with a big move and we wouldn't hesitate to recommend them as a choice for any one looking for a removal firm.

susanstravel32

Michael and his team did a wonderful job! We had booked for removals on July 16 for a final move on July 20. Shortly after they departed we received an email stating that our closing would not be July 20. Michael took care of storing our furniture and belongings from July 20 to Aug 26, finally, our date to close on new house! The team was very efficient, friendly, careful with delicate pieces and professional. I have moved 3 time in the last few years and generally have had stickers placed for inventory. I was concerned when they didn't do this, but it was certainly not to be something to worry about. Everything arrived in one piece and packed perfectly. Not one broken piece. They supplied all the boxes and packing and picked up boxing a couple of days after notification that they were ready for pick up. Excellent job! Highly recommend.

Judith C. W.

Amazing service; professional, polite and nothing was too much trouble, absolutely
"service with a smile"! We've used so many moving companies over the years but this was one of the best experiences we've had and we'd highly recommend them to anyone and we'd use them again every time. We were left feeling happy and relaxed in our new home.