Cleveland Motor Factors - Redcar

Cleveland Motor Factors: A Reliable Auto Parts Provider

Cleveland Motor Factors stands as a distinguished auto parts store located in Redcar, United Kingdom. Situated at Address: 102 Station Rd, Redcar TS10 1RQ, the business has established itself as a premier resource for vehicle maintenance and repair needs within the local community and beyond. With a dedicated phone line at Phone: 1642474747, Cleveland Motor Factors prioritizes accessibility and customer service. The company’s website, while currently unavailable, is a testament to its commitment to modern business practices.

Specialties and Services

At its core, Cleveland Motor Factors specializes in the supply of a comprehensive range of automotive components. They cater to a diverse clientele, encompassing both professional mechanics and individual vehicle owners. The store’s inventory is meticulously curated to include everything from essential filters and oils to brake pads, batteries, and various other vital parts. A key feature of their operation is a strong focus on providing solutions, going above and beyond simply offering parts – a sentiment clearly reflected in customer feedback. The business prides itself on its ability to quickly source and deliver the exact components required for a particular vehicle, demonstrating a deep understanding of the automotive industry and a commitment to meeting customer demands efficiently.

Location and Accessibility

The strategic location of Cleveland Motor Factors at 102 Station Rd in Redcar offers considerable convenience to its customer base. Redcar, a coastal town in North Yorkshire, benefits from excellent transport links, ensuring easy access for customers traveling from surrounding areas. Furthermore, the facility is designed with accessibility in mind. It boasts a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, reflecting a commitment to inclusivity and ensuring that individuals with mobility challenges can readily utilize the services offered. The store’s design, as evidenced by positive reviews, promotes a quick visit, acknowledging the value of customers’ time.

Convenience and Payment Options

Recognizing the demands of a busy customer base, Cleveland Motor Factors offers a suite of convenient services. Delivery options are available, streamlining the process for those unable to visit the store directly. In-store pickup is also readily available, providing a straightforward solution for customers who prefer to collect their orders personally. For those with urgent needs, same-day delivery is offered, further enhancing the business’s responsiveness. The store accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring flexibility and catering to diverse customer preferences. This flexible approach to transactions underscores a dedication to customer satisfaction and ease of doing business.

Customer Feedback and Reputation

Cleveland Motor Factors enjoys a consistently positive reputation, as evidenced by the substantial number of reviews on Google My Business – currently totaling 118. The average opinion is a remarkable 4.8/5, a clear indicator of the high level of customer satisfaction. Feedback frequently highlights the store’s friendly and helpful staff, emphasizing their willingness to assist customers in locating the precise parts they require. Customers consistently praise the store’s dedication to providing competitive pricing, particularly for regular clientele. The overall sentiment suggests a deeply rooted commitment to building lasting relationships with customers based on trust, reliability, and exceptional service. The consistent positive reviews portray a business that truly values its customers and strives to exceed their expectations. The staff’s responsiveness and willingness to go the extra mile are frequently mentioned, creating a welcoming and supportive atmosphere for all visitors.

Key Features Summary

• Comprehensive Auto Parts Inventory
• Convenient Delivery Options
• In-Store Pickup Service
• Same-Day Delivery Availability
• Wheelchair Accessibility
• Multiple Payment Methods Accepted
• Highly Rated Customer Service

In conclusion, Cleveland Motor Factors provides a valuable service to the automotive community. Its combination of a well-stocked inventory, convenient services, and a commitment to customer satisfaction positions it as a trusted and reliable provider. The business’s dedication to accessibility, flexible payment options, and positive customer feedback solidify its standing as a premier auto parts store in Redcar.

👍 Reviews of Cleveland Motor Factors

Darren B.

1/5

Staff haven't got a clue and prices are a joke

Sean C.

5/5

Spot on motor factors on your doorstep. Lads always go over and above to try and help you find exactly what you're looking for..what more can you ask for.

Dan S.

5/5

It's my local, go to store for my vehicle maintenance, the guys are great, helpful and they look after me on price as I'm a regular customer 👍

Julie T.

4/5

Great staff, great service, always happy to help when ever I have gone in

richard Y.

5/5

The best motor factors in the area. So helpful.

Debbie G.

5/5

Good lads all round

Paul M.

5/5

Friendly, experienced and knowledgeable staff. Extensive product range. Highly recommended for all your motor vehicle needs.

Andrew M.

4/5

Well worth visiting for your everyday car needs. Pay less than your high street chain and superstores. Eg front flexible blade windscreen wiper 20 inch just over £7. And they fitted it!!!