Computer Rescue IT Support - Sittingbourne

Introduction to Computer Rescue IT Support

Nestled in the heart of Kent Science Park, Sittingbourne, Computer Rescue IT Support has been a beacon of reliable and efficient IT solutions for businesses and individuals alike. With a strong presence at Building 940, 48 Popjak Road, this IT support company has built a reputation for excellence, boasting an impressive average rating of 4.9/5 from 20 Google My Business reviews.

Main Services

• Computer Support and Services: Computer Rescue IT Support offers a comprehensive range of IT services, ensuring that your systems run smoothly and your data remains secure. They provide solutions tailored to your specific needs, from hardware and software support to network and cloud services.
• Computer Repair Service: Their expert team of IT technicians is equipped to handle all your computer repair needs. Whether it's a hardware issue, software glitch, or virus removal, they have you covered. They strive to minimize downtime and get your systems back up and running as quickly as possible.
• Computer Security Service: In today's digital age, cybersecurity is paramount. Computer Rescue IT Support offers robust security solutions to protect your data from threats. Their services include antivirus and anti-malware protection, firewalls, and regular security audits.
• Computer Service: Their computer services extend beyond repairs and security to include data backup and recovery, IT consultancy, and IT project management. They also offer remote IT support, ensuring that help is always just a call or click away.
• On-Site Services: Understanding that not all IT issues can be resolved remotely, Computer Rescue IT Support provides on-site services. Their technicians can visit your location to diagnose and fix problems, ensuring minimal disruption to your day.

Location and Access

Computer Rescue IT Support is conveniently located at Building 940, 48 Popjak Road, Kent Science Park, Sittingbourne, ME9 8HL, United Kingdom. The area is well-served by public transportation, with Sittingbourne Railway Station and various bus stops within walking distance. The M2 motorway is also nearby, providing easy access by car.

For those driving, there is a wheelchair-accessible car park available on-site, ensuring accessibility for all. The building is also wheelchair-accessible, with ramp access and elevators available.

Featured Characteristics

• Professionalism: Computer Rescue IT Support prides itself on its professional approach. From their highly trained technicians to their prompt and efficient service, they strive to provide the best possible IT support.
• Friendliness: Despite their professionalism, the team at Computer Rescue IT Support is known for its friendly and approachable demeanor. They understand that not everyone is an IT expert, and they're always happy to explain things in a way that's easy to understand.
• Reliability: With a 4.9/5 average rating, it's clear that Computer Rescue IT Support is a reliable choice for all your IT needs. Their customers appreciate their punctuality, quick response times, and efficient problem-solving.
• Local Knowledge: Being based in Sittingbourne, Computer Rescue IT Support has a deep understanding of the local business landscape. They use this knowledge to provide tailored IT solutions that meet the specific needs of local businesses.

Practical Information

• Contact Information: You can reach Computer Rescue IT Support via phone at 1795430030 or visit their website at cr-it.co.uk.
• Operating Hours: Their office hours are Monday to Friday, 9:00 AM to 5:30 PM. However, they offer out-of-hours support for their managed IT services clients.
• Services Offered: Apart from their core IT support services, they also provide IT network assessments, backup and disaster recovery solutions, business telecoms VOIP services, 3CX and internet services, and more.

Mention Positive Aspects from Reviews

Customers have praised Computer Rescue IT Support for their quick response times, with many reviewers mentioning that issues were resolved promptly. They also appreciate the friendly and professional manner of the technicians, making the often stressful process of dealing with IT issues much more manageable. The company's thorough and efficient work is another common theme in their reviews, with customers reporting that issues were not only resolved but that they also received helpful advice on how to prevent similar issues in the future.

👍 Reviews of Computer Rescue IT Support

Sue H.

5/5

My firm have been with Computer Rescue for My IT support since 2012. They have always been a very professional, helpful & friendly company. They are always on the other end of a phone/email and provide swift responses to my distress calls of which they always solve in a very timely manner. Everyone from Jason the director to the engineers to the support staff are brilliant and extremely approachable and no job is too small for them to assist our firm. I cannot recommend them highly enough.

Helen H.

5/5

We have used computer rescue for many many years for our company computers. They are continually fixing our IT issues, nothing is too trivial or too big for them. They are just at the other end of the phone for advice and guidance and any major issues are sorted promptly. These guys do a great job!

Sue

5/5

We have been using Computer Rescue for a number of years and find them efficient and helpful. When we did have a cyber attack issue their skilled staff helped us to resolve the issues quickly. The backup procedures they had recommended were key in getting the business back running again. Their comprehensive monitoring services and skilled staff help us to stay safe as a business.

MYRO A.

5/5

We are so glad that we found Computer Rescue! We have been with them for a few years now and can quite honestly say that their customer service is "million to one"! They are very efficient and treat you as a person not a number, so people like me who haven't got the first clue about IT can feel assured that you won't be made to feel stupid when even the little things goes wrong. I would fully recommend them to anyone.

Linda G.

5/5

Computer Rescue have a great team and are always helpful and efficient couldn't ask for more from my IT support company. Highly recommended.

Jackie L.

5/5

Computer Rescue have look after all our computer problems for 10 years, they are quick to respond and have got us out of trouble on several occasions. The guys deal with any issue we have and we are glad to have them on board!

Michelle S.

5/5

The team at Computer Rescue IT are amazing, nothing is too much trouble and they are always there to help! Super reliable and amazing customer support - highly recommend

Roland B.

5/5

McNealy Brown Limited have used Computer Rescue for over 7 years and found them to be a cost efficient provider of IT services from the provision and set up of complete networks (Hardware & software) down to the prompt solving of the simpler day to day problems that stop people working.