Hanna's cake creations - Maidstone

Address: 30 Bedgebury Cl, Maidstone ME14 5QZ, United Kingdom.
Phone: 7939389761.
Website: hannascakecreations.co.uk
Specialties: Cake shop, Bakery, Restaurant supply store, Wedding bakery, Wedding service.
Other points of interest: Delivery, In-store pickup, Takeout, Credit cards.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Hanna's cake creations

Hanna's cake creations 30 Bedgebury Cl, Maidstone ME14 5QZ, United Kingdom

⏰ Open Hours of Hanna's cake creations

  • Monday: Closed
  • Tuesday: 10 AM–4 PM
  • Wednesday: 10 AM–4 PM
  • Thursday: 10 AM–4 PM
  • Friday: 10 AM–4 PM
  • Saturday: 10 AM–4 PM
  • Sunday: Closed

Hanna's Cake Creations: A Delightful Bakery Experience

Address: 30 Bedgebury Cl, Maidstone ME14 5QZ, United Kingdom

Phone: 7939389761

Website: hannascakecreations.co.uk

SPECIALTIES

  • Cake shop
  • Bakery
  • Restaurant supply store
  • Wedding bakery
  • Wedding service

POINTS OF INTEREST

  • Delivery
  • In-store pickup
  • Takeout
  • Credit cards accepted

OPINIONS AND REVIEWS

Hanna's Cake Creations has garnered an impressive 4.9 out of 5 stars on Google My Business, with 40 reviews reflecting the high level of satisfaction among its clientele. Customers consistently praise the exceptional quality of the cakes, with many highlighting the attention to detail and customization options available. Clients have also appreciated the ability to select different flavors for each tier, ensuring a diverse and delightful experience for guests at special occasions, such as weddings. The expert team at Hanna's Cake Creations goes above and beyond to bring clients' visions to life, resulting in stunning visual presentations that complement the scrumptious taste of their creations.

Testimonial: "Hanna made our cake vision come to life It looked beautiful and matched our decor perfectly. It also tasted amazing and had lots of positive comments from our guests. It was great to be able to have a different flavour for each tier. We would recommend Hanna to anyone looking for a cake supplier, especially for a wedding"

RECOMMENDATION

If you are searching for a top-tier bakery that specializes in unforgettable cakes for any occasion, Hanna's Cake Creations is the perfect choice. With their commitment to exceptional quality, customization options, and outstanding customer service, Hanna's Cake Creations is sure to exceed your expectations. To learn more about their services, visit their website or contact them directly at 7939389761. Embark on a delightful culinary journey and allow Hanna's Cake Creations to craft a masterpiece that will leave your guests in awe.

👍 Reviews of Hanna's cake creations

Hanna's cake creations - Maidstone
Alecia C.
5/5

Hanna made our cake vision come to life! It looked beautiful and matched our decor perfectly. It also tasted amazing and had lots of positive comments from our guests. It was great to be able to have a different flavour for each tier. We would recommend Hanna to anyone looking for a cake supplier, especially for a wedding!

Hanna's cake creations - Maidstone
Alexandra F.
5/5

We had the pleasure of enjoying the most beautiful spread put on by the sister company of this brand, Full Plate Catering. An assortment of antipasto boards and delicious bite size sweet treats. Thank you Hanna, this was a beautiful way to end our elopement wedding, the presentation was immaculate. Alex & Bill

Hanna's cake creations - Maidstone
Ian P.
5/5

Hanna was brilliant from start to finish. After having to move our wedding venue our original cake supplier couldn't deliver to the new venue and we needed a new cake - fast! Hanna was quick to respond and had no trouble creating our vision. We had a 3 tier cake, chocolate and salted caramel, white chocolate and blueberry and lemon and ALL 3 flavors were delicious! Our guests enjoyed them thoroughly and so did we. Thank you Hanna for all your help and delivering such a beautiful cake.

Hanna's cake creations - Maidstone
Charlotte G.
5/5

Hanna did the wedding cake for our day in September 2022 and was fantastic. The cake matched our theme and took on board the inspo photos I gave. Hanna was also great in doing two separate tiers as we had a few gluten-free/vegan guests and we wanted them to be able to enjoy the cake too.

It was delicious and we got a lot of compliments on how it looked and tasted.
Hanna also did some really cute biscuit wedding favours for us, which I love.

I'd also like to thank her for handling some of these requests quite last minute and still pulling it out the bag and smashing it. She's incredible at what she does.

Hanna's cake creations - Maidstone
Amy T.
5/5

We had Hanna bake a cake for our wedding day. And all I can say is wow, it was beautiful and she made it exactly how I envisioned it, the cake was just perfect! It was a shame I never got to taste any since my guest snapped it all up quick but they all told me how amazing it was and they absolutely loved it! I did managed to have some cake when hanna make a cake for my daughters 1st birthday and it was delicious! Safe to say none of that was left over either! Hanna is professional, quick to respond and her cakes are honestly what dreams are made of. Thank you Hanna x

Hanna's cake creations - Maidstone
Raquel M.
5/5

Hanna made our beautiful wedding cake. She's great and listened to all of my ideas, to make sure we got the perfect cake. Our wedding cake looked so gorgeous and tasted amazing! We had so many compliments from our guests on all three flavours, it was impossible to choose our favourite!

Hanna's cake creations - Maidstone
Vickie R.
5/5

Hanna made our beautiful wedding cake - so many choices with flavours, designs. Our guests not only commented on how beautiful our cake was but just how yummy it was. We opted for coconut and lime, orange drizzle and lemon drizzle. It was amazing and perfect for a summer wedding. Hanna is amazing at her job an we cannot recommend her enough. Thank you xx

Hanna's cake creations - Maidstone
Natasha L.
1/5

EDIT: since my review, Hanna has posted on her Facebook that she is no longer taking 2025 bookings but it is not posted anywhere else. She is also not a recommended supplier for all of the venues she has listed on her website. I have also since found out she forgot to make a wedding cake for a bride in 2021 and the poor bride & groom had no cake on the day.

Unfortunately I have had a very disappointing experience with Hanna and would like to warn other future brides who may have booked her for 2025/2026 or are looking to book her.

I had booked Hanna for our August ’25 wedding back in Feb ‘24 after being told I would be contacted as I had previously reached out to book, but I had to contact Hanna myself but understood as she may have been busy. We signed our contract and paid our 40% deposit.
I received an email in July ‘24 (a year before our wedding) stating that our final balance was (incorrectly) due for our cake. I reached out and it was sorted however the initial wedding date was saved incorrectly, but mistakes are made, fair enough.

Hanna then posted on her social media channels that couples could order cake samples, I was not contacted for this considering I was a customer but fortunately I have access to Instagram where this was posted. I contacted to order samples in November then 4 days before collection, Hanna had to cancel the sample collection due to unforeseen circumstances and advised me that she would be in touch “shortly” to rearrange and to let her know if we were still interested in proceeding. I replied and asked when her next dates were so we could rebook but no response.

11 weeks later - January - with zero contact, I reached out to Hanna and asked when we would be able to order the samples and she replied quite abruptly saying she is not taking on any new orders as she is moving house with no where to go. No explanation of what’s happening with our samples, wedding cake or deposit. At this point, I was under the impression she had forgotten I was a customer. I was then told she could still do our wedding cake at her best friends house & she will contact us about samples “in a couple of months”. After much discussion with immediate family, we knew in the next few months we would not hear from her much like the previous 11 weeks so decided to cancel our contract with Hanna.

After sending an email requesting a refund of our deposit stating our reasoning for doing so, and having our first email ignored, we received a stream of extremely unprofessional and triggering responses from Hanna with no mention of our deposit monies back. We had no choice but to pursue the matter further but after some conflicting emails we managed to get our refund.

- Hanna said she would be using her friend’s kitchen to make cakes so it made us question whether the validity of the 5 star food hygiene rating would stand.

- Hanna ignored an email when we asked for our deposit back so we could be able to book another cake supplier, as anyone would know in the wedding industry top rated suppliers get booked up months in advance (but we were told “It is only February after all”).

- She also referred me as Natalie. My name is Natasha. Which clarifies she forgot I had booked her but she claims she got me confused with someone else.

- I have been accused of not understanding her situation, belittled by her and sarcastically wished that I don’t go through what she’s going through. What business owner talks to a customer like this just because they want their deposit back to be able to afford an alternative?

Please brides, if you have booked her or are thinking of booking HannasCakeCreations, be aware of what has happened to us despite her 5* reviews. We were fortunate enough to find another talented person to do our wedding cake with much better service and communication.

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