Jeep Palmers Hemel Hempstead - Hemel Hempstead

Zeinab O.

Adam is truly amazing! Highly recommend seeing him if you visit this dealership. He made the process so easy and always kept us informed throughout the application process, collecting the car was easy and he was very kind to show us how to use the car even following up with phone calls to see how we are getting on my mum really speaks so highly of him! She’s really pleased thank you!

Bibi

A HUGE THANK YOU to Adam @ Palmers Jeep Hemel. He looked after us so well, he is friendly, very knowledgeable and professional. He has been really helpful from the car order to the delivery. He made us feel so comfortable. He ensured that me and my partner know all the features of the new car before we drove off. Adam has an amazing personality and I can’t thank him enough for the support he has given us!! Thank you so much Adam, we are extremely delighted with the service we’ve had from you!!

olive O.

Really appreciate Mark who took over our case and he really helped out to take it to the successful end. Kept me informed throughout the process, stayed in constant touch and genuinely cared and looked after us. It was a pleasure to deal with him and definitely he left a positive experience in my mind so I would not hesitate to come back again.

bahareh J.

“I had the pleasure of being treated by Adam, and I recommend him highly! He is incredibly patient, professional, and knowledgeable in his field. His friendly demeanor immediately puts you at ease, and you can tell he truly cares about his clients. Adam takes the time to explain everything clearly, ensuring you feel comfortable and confident throughout. His caring and attentive nature make the whole experience so enjoyable. If you’re looking for someone who goes above and beyond, Adam is the one!”

George C.

A big thank you to Palmers and a very special thank you to Adam for looking after us. His service was second to none, he really looked after us and made the process simple. But what stands out with Adam is his polite and very kind personality which made the entire experience so friendly.

Sally C.

The process of buying from Jeep was professional and efficient all thanks to Sebastian. Felt like we were in really good hands and nothing was too much trouble nor did it feel like a hard sell. Thank you Sebastian and Palmers, delighted with the service and the car.

Dylan K.

i needed a new motability vehicle quickly, and sean was brilliant! very efficient and helpful 🙂

super happy with my new car!

Louise O.

I brought my jeep into Palmers as it needed a replacement reverse camera . When I got it back I noticed both reverse lights, both rear licence plate lights and one indicator didn’t work – I had to ring three times to get through to someone who said bring it in and we will take a look. When I did they said that it was a coincidence that 5 bulbs had blown and had nothing to do with the reverse camera being changed as they were on a separate wiring loom. They gave me a quote for £611.38 to change the bulbs, justifying the extortionate cost by saying they were "genuine parts". They were only light bulbs! I declined the quote and brought the car to my own mechanic who rang Jeep parts department to find out the actual cost of the lights and when he spoke to them, the parts department said, let me guess, reverse camera issue confirming that they were on the same wiring loom. Palmers either lied or have no idea what they are talking about. My mechanic fixed the reverse lights for £23.66 (the bulbs just needed replacing as they had been blown by the installation of the reverse camera). My husband ordered two licence plate lights at a cost of £12.98 and an indicator bulb for £9.19 so the overall total cost was £45.83. Palmers were trying to charge me over £600!

This company is shocking and I don’t believe any of their high reviews are genuine – I was asked to complete a review after the diagnostic had been done and I was told that I could only fill it out if I was going to leave reviews of 8/9. They don't deserve 1/9. Avoid, avoid, avoid!