Jewson Launceston - Launceston

Jewson Launceston stands as a reputable and established building materials supplier catering to a wide range of construction and DIY needs. Located within the Newport Industrial Estate in Launceston, Cornwall (Address: Newport Industrial Estate, Launceston PL15 8EX, United Kingdom), the branch is a vital resource for both professional builders and enthusiastic home renovators. The phone number for direct contact is 1566772494, and visitors can explore their offerings and branch details further via their website: jewson.co.uk.

Overview of Jewson Launceston

Jewson Launceston operates as a comprehensive hardware store and lumber store, providing a substantial inventory of essential products. The company’s core focus revolves around supplying materials for a diverse spectrum of projects, including residential construction, commercial developments, and landscaping endeavors. They pride themselves on a commitment to quality and a dedicated team equipped to offer expert advice and support.

Specialties and Product Range

The store’s extensive product range encompasses a broad selection of materials, including:

• Building Supplies: A vast array of timber, bricks, cement, plasterboard, and other core construction components.
• Hardware: A comprehensive selection of tools, fixings, fasteners, and plumbing supplies.
• Paving and Landscaping: A dedicated range of paving stones, gravel, aggregates, and landscaping timbers for creating attractive and durable outdoor spaces.
• Paint and Decorating Supplies: A wide assortment of paints, varnishes, brushes, rollers, and other decorative materials. Notably, Jewson Launceston possesses the capability to mix bespoke paint shades, mirroring the services offered to trade customers.
• Insulation: Various types of insulation for energy efficiency in buildings.
• Safety Equipment: A range of safety gear for construction sites.

Beyond these core categories, Jewson Launceston maintains a stock of smaller items and specialized materials, reflecting its commitment to meeting the varied demands of its clientele. The store’s strategic location within the Newport Industrial Estate allows for efficient distribution and accessibility for local businesses and residents.

Services and Customer Experience

Jewson Launceston offers a suite of services designed to enhance the customer experience. Delivery services are available, streamlining the process of receiving materials on-site. In-store pick-up is also offered for online orders, providing a convenient option for customers who prefer to collect their purchases directly. For urgent requirements, same-day delivery is available, ensuring that projects remain on schedule. Accessibility is a priority; the store features a wheelchair-accessible car park and wheelchair-accessible entrance, promoting inclusivity for all patrons.

Payment Options and Facilities

Jewson Launceston accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers. The store’s commitment to modern payment technology reflects its dedication to meeting contemporary consumer preferences. Furthermore, the store is designed for a quick visit, acknowledging the value of customers’ time.

Customer Feedback and Reputation

Based on customer feedback, Jewson Launceston maintains a strong reputation for its friendly and helpful staff. Numerous reviews on Google My Business (currently totaling 24) highlight the positive interactions customers experience. Staff are consistently praised for their willingness to provide advice and assist with loading materials. Stuart Bailey, the store manager, is consistently recognized for his exceptional customer service and professional demeanor. Lorraine, the telephone operator, is frequently commended for her polite and accommodating service. Customers often comment on the staff’s proactive approach to offering special deals and valuable suggestions, further contributing to a positive shopping experience. The overall average opinion is 4.5/5, demonstrating a high level of customer satisfaction.

In essence, Jewson Launceston represents a dependable and customer-focused resource within the Launceston area. Its broad product range, convenient services, and commitment to accessibility all contribute to its standing as a preferred supplier for construction and DIY projects.

👍 Reviews of Jewson Launceston

Ian C.

5/5

Good tip friendly staff.

Andrew E.

4/5

Very good range of products for the general builder. Also stock a good range of paving for patios, paths etc. Any paint shades they don't have they can mix as, like most merchants to the trade, there is a limit to what can be stocked. Friendly, helpful staff offer advice and always willing to help you load up

Joanna T.

5/5

Stuart Bailey manager showed excellent customer service and professional attitude. Lorraine extremely polite upon answering telephone. Nothing was too much trouble.

Tim C.

5/5

Extremely helpful staff, offer great advice and special offers. Will advise on ideas.

Elayne B.

5/5

Always a pleasure to go hear. Friendly and helpful. A total delight.

vdeath100 ?. P.

5/5

Very helpful staff.. highly recommend

A 8.

1/5

Unhelpful and slow service from yard

Darren G.

5/5

Tool hire department speak to George