Manchester Window Factory - Altrincham

John H.

We have had Manchester Window Factory replace 4 of our windows with acoustic glass double glazing. Their service has been outstanding, from initial visit to measure to install. On all occasions they have been punctual and careful around the house. They have highly professional craftsman, who were able to easily fit the new windows into the 1840's stone window openings of our Dales cottage! We are delighted with the result and impressed with the sound insulation from the new windows. Strongly recommend MWF!!

Norman V. R. (.

Had 9 windows replaced and bifolds put in instead of sliding doors. Initial communication great and lots of options to choose from - can’t complain about price! Couple weeks later got confirmation call for the fittings, lads arrived every day on time/early and finished it all neatly within 3 days. Cleaned up and made sure finishing was all in order. Certificate came couple days later - can’t fault them and would recommend to anyone.

Harry J.

Absolutely love the result and the service was second to none. We first went to the showroom to have a look at the options in person and chose to go with their mid-range sashes to replace two upstairs casement windows.. After being stung by a previous cowboy window company Alex and his team have been a breath of fresh air, keeping us informed with the progress of our order, which was quoted and fitting in a matter of weeks. We have another set of windows that need replacing and will absolutely be placing the order with Manchester Window Factory when the time comes.

John D.

Replaced timber to upvc windows. Great service and end product. Would definitely use again. Done a lot of work on my street with happy customers. Keep up the good work guys!

PETER G.

The replacement of an entrance door and windows were carried out to a high standard but a closing site inspection visit would have eliminated a call for minor remedial work which was immediately rectified. Overall another satisfied customer.

Joana R.

Fantastic service from enquiry to installation. This is the second time we’ve used Alex and his team for sash windows installation and we could not recommend them enough. Absolutely beautiful windows and a team of true professionals.

Wayne F.

Pretty much everything that could have gone wrong did go wrong on my job with MWF.

So after approximately a 6months wait from order to install — some of my windows turned up for install. 2 of the 3 bay windows were about 1ft shorter than they should have been, leaving me a with a huge gap and bit of wood to stop the elements for over another month in the middle of winter until new ones were made and installed.

Once they were installed — the gaps between the window frame and the wood were left unsealed — I put my hand to the gap and the intense cold air was pumping into my living room, not to mention the sound issues this also caused, which I still have a lot of sound coming through still. I have since filled these gaps myself - which for the price I paid is really insane.

The bathroom I asked for privacy glass, now my old window had a floral decorative patter on which I wasn't a fan of — but I could see colours and shapes through the glass (which on a south facing property was great) — this new privacy glass MWF installed stops all colour and shapes coming through, and allows only a little light - it honestly looks like the window has a blue film on it. Wish I'd have been given a sample before going with this option.

I have a Gothic arch window, which I understand is a little harder to supply — this took months longer more waiting to get installed, and I was told constantly that MWF's supplier was backed up, I get it, its a supply issue, but all they could do was apologise.

My bedroom window had a new architrave built around it, but the gap from the wall is massive, approx 1inch. Which when I raised, the only solution was to polyfil the gap the whole way round the window.

Front door no major issues, they forgot to attach a handle I requested on first visit and the fanlight glass has a massive scratch on it.

Bunch of offcuts / scrap / parts left on the side my property also.

So all in all, I spent approx £14k with MWF — wasn't offered a single cent of compensation for the issues or delays.

To top it all off — I recommended a friend to get a quote from MWF before all my issues, which was quoted to high. So my friend got quoted from another company for the same window I have, spent a couple grand less than me and was fully installed around 2 months before mine, after being ordered 2 months after mine.

I'd avoid MWF in all honestly - which is a shame because the product looks amazing, but service, delivery and finer details massively overlooked.

Alexandra C.

Very happy with the MWF's service. From first enquiry to survey, order, installation and completion. Everyone was very professional. Unlike other companies they didn't just install a window but provided a complete service including skimming, re fitting the gutter pipes and generally going the extra mile. Very pleased with the high quality result and hoping to use again. Would happily recommend this company.