Mercury Labels Ltd - Self Adhesive Labels - Oldham

Address: Unit 3.15, Mercury Labels Ltd - Self Adhesive Labels, Saddleworth Business Centre, Huddersfield Rd, Delph, Oldham OL3 5DF, United Kingdom.
Phone: 8450264232.
Website: mercurylabels.com
Specialties: Manufacturer, Commercial printer.
Other points of interest: Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Mercury Labels Ltd - Self Adhesive Labels

☎️8450264232

⏰ Open Hours of Mercury Labels Ltd - Self Adhesive Labels

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

When searching for high-quality self-adhesive labels, Mercury Labels Ltd stands out as a notable contender in the UK market. Located at Unit 3.15, Mercury Labels Ltd - Self Adhesive Labels, Saddleworth Business Centre, Huddersfield Rd, Delph, Oldham OL3 5DF, United Kingdom, this company offers a comprehensive range of labeling solutions. Their contact details, including the phone number 8450264232, are conveniently provided for potential clients.

Mercury Labels Ltd prides itself on being a full-service manufacturer and commercial printer, specializing in self-adhesive labels. This versatility is crucial for businesses needing customized label solutions for various applications. Their location in the United Kingdom is advantageous for local clients seeking proximity and potentially faster turnaround times.

For those interested in visiting or contacting them physically, it's noteworthy that the parking lot is wheelchair accessible, which is a commendable feature for inclusivity. Payment options include both Debit cards and Credit cards, ensuring a variety of payment methods for convenience.

However, it's important to consider the customer feedback when evaluating Mercury Labels Ltd. They have received 6 reviews on Google My Business, which gives potential customers a glimpse into their reputation. The average opinion appears to be 2.3/5, indicating room for improvement in areas such as customer service, product quality, or delivery times. This average suggests that while Mercury Labels Ltd may meet basic expectations, there might be significant variations in experience among clients.

For individuals seeking self-adhesive labels, it's advisable to weigh the pros and cons before making a decision. The company's strengths lie in its range of services and availability of payment options, but potential customers should look beyond the average rating to understand specific concerns or praises that could influence their choice.

👍 Reviews of Mercury Labels Ltd - Self Adhesive Labels

Mercury Labels Ltd - Self Adhesive Labels - Oldham

Damian P.

1/5

Placed an order, delivery was 9.99 so I expected to receive it fairly quickly. A week later it will hadn't been delivered so I checked and it was still showing as pending. I cancelled and purchased from elsewhere. A complete waste of time, would not recommend.

James B.

1/5

Appalling service - AVOID

Ordered at midday on a Friday, was hoping the item would be with us on Monday as the website states its NEXT DAY.

Called Monday as I had still not had a dispatch email, was advised by a lady who checked our order and said it had been dispatched and would be with us on Tuesday.

By Wednesday we had still not had a dispatch email so called at midday.

Advised by a 'Mark' that he was sorry but the item had not even been dispatched.

Obviously I questioned why we had been told it had already been sent on Monday and been left to wait for something that was not coming.

His first response was that he had no-idea who I spoke to and that he had already apologised...

From here his attitude became more abrupt, combative and childish.
He continued to talk over me to the point where I had to ask him to allow me to speak. He then proceeded to 'Mm-hmm' loudly as I was speaking.
Almost cartoon-like. Quite bizarre.

He proceeded to advise they would ATTEMPT to send our item today, but that it might go out tomorrow.
I questioned why he could not definitely send the item today (given as it was only Midday, was supposed to be next day delivery anyway and the fact that someone from the company had already told us it had been dispatched two days earlier) and his response was that they had other customers.

I told him I felt they had shown very poor customer service and that I would like to cancel the order if they could not guarantee the item would be sent today.

He genuinely seemed joyous at my request to cancel.

Almost like he had won some strange battle of wills and would rather lose a sale than have to provide a customer who had complained (fairly) with their product.

The ego on this guy is something else.

Karla B.

1/5

Delivery times are much longer, and quality has gone downhill over the past year. Struggling to get responses to multiple emails. Can no longer recommend this company.

Nick H.

5/5

I have used Mercury Labels on many occasions. They are reliable, knowledgeable and always go the extra mile to ensure I get the products I need. Nothing is ever too much trouble and I would not hesitate to recommend. Keep up the good work.

stacey G.

5/5

WOW Amazing, superfast service and great prices. Diane is a pleasure to deal with.

Robert W.

1/5

Order never received. No response despite several attempts to make contact.