Monster Group UK - York

Monster Group UK, located at Address: Monster House, The Industrial Estate, Alan Farnaby Way, Sheriff Hutton, York YO60 6PG, United Kingdom, is a well-established business that offers a wide range of products and services. With specialties in appliance store, bathroom supply store, countertop store, home goods store, industrial equipment supplier, printing equipment and supplies, restaurant supply store, and shelving store, Monster Group UK is a one-stop-shop for all your business and home needs.

This company is known for its excellent customer service, with delivery options available, wheelchair accessible parking lot and entrance, and repair services for your convenience. They accept various payment methods, including credit cards, debit cards, and credit cards, making it easy for you to make a purchase.

Monster Group UK has received 209 reviews on Google My Business, with an impressive average opinion of 4.3/5. This rating speaks volumes about the company's commitment to providing high-quality products and services to its customers.

If you are looking for a reliable and trustworthy business that can provide you with all the necessary equipment and supplies for your home or business, look no further than Monster Group UK. Their extensive range of products and services, excellent customer service, and convenient payment options make them the go-to choice for many customers.

For more information about Monster Group UK and the products and services they offer, be sure to check out their website: monstershop.co.uk. Whether you are in the market for new appliances, bathroom supplies, or industrial equipment, Monster Group UK has got you covered. Don't hesitate to contact them today and see how they can help you with your home or business needs.

Reviews of Monster Group UK

Carolina Salem

5/5

I am extremely happy with my purchase. Was first reluctant to buy online from a company I didn’t know. When the fireplace arrived I thought it was too big for what I wanted and contacted the company by phone. I was reassured about returning by such a kind understanding employee. As I was traveling I didn’t return and a few days later they contacted me to remind me about returning… in the end I was so at ease that I actually kept fireplace which wasn’t too big and looks great. The service and reassurance, being able to speak to a person and not a machine made all the difference to me. I will defibetly be dealing with this company again.
Price was very competitive too.

Ellie Meister

5/5

Very very pleased with my purchase of rubber lawn edging which I’m actually using to hold back decorative stones from spilling out over the existing kerbing. Works perfectly.
Ordered via Amazon from Monster who shipped two very heavy boxes quickly and for a very affordable shipping fee.
Highly recommend this product and the excellent Monster customer service.

Heidy Aldana

1/5

Sends broken products and won't own up to it. Thankfully I paid with Paypal and they can't oblige me us to pay for a broken arcade game. We ordered an arcade table as a Christmas gift. We didn't hear from them for over 2 weeks. They never gave us a tracking number. The arcade cost over 1100 euros and arrived broken. Awful and unprofessional people

Emma Pardoe

1/5

Shockingly bad!! Ordered a garden furniture set, half of it arrived…the other half ‘out of stock’, response from monster, it will arrive next week. 10 days later nothing, they have now eventually admitted that the missing half is in fact lost. I’m
Not sure how half of a set can be replaced with another as it’s part of a set, surely if you take half from a set then you are going to have the same issue!
I’ve had to take a day off work to wait for couriers to collect.
I’ve asked about a refund 4 times now, no acknowledgement of it, quick to take money not so quick to send it back, all £750 of it!
Customer service is shocking, no email just a portal so you are unable to keep track of response to previous emails. Avoid like the plague!!

Lorraine Wilson

3/5

I ordered a product that I recieved flat pack. When opened I found it to be missing 2 vital pieces. I have emailed and have been reassured that these pieces are on route.

Kevin Mountain

5/5

My experience with Monster has been excellent a company you can trust. It was unfortunate that my item was damaged in delivery to me, however the Customer Service Team were very helpful, responsive and refunded me the full amount promptly.
Sometimes it’s about how companies deal with problems and its service culture. I would recommend.

Anne Marie Stuart-macrae

5/5

The cabinets came next day perfect timing and o had called to order over the phone and the customer service was polite and accurate great company to use also one little catch was faulty and they sent me out a new o e asap
No hassle at all

Amanda Smith

5/5

I bought a jukebox from Monster Group which was a large purchase from a retailer I’d never used before, which is always scary but I needn’t have worried. The jukebox came quickly but unfortunately there was an issue with the turntable so they arranged a swift replacement after a few conversations with the incredibly helpful customer services team where we were trying different alternatives to a replacement. The replacement jukebox is wonderful and I very much recommend Monster Group!