NatWest Leigh Lancs - Leigh

NatWest Leigh Lancs

NatWest Leigh Lancs is a branch of NatWest, one of the largest and most respected banks in the United Kingdom. Located in the heart of Leigh, this branch offers a wide range of banking services to both personal and business customers.

Location and Contact Information

Specialties and Services

• Bank
• ATM

NatWest Leigh Lancs specializes in a wide range of banking services. These include personal banking, business banking, and financial planning services. The branch also offers on-site services and has wheelchair-accessible entrance and car park.

Customer Experience

Customers have praised the staff at NatWest Leigh Lancs for their friendliness and helpfulness. Despite some occasional delays in service due to high customer volume, the staff maintains a positive attitude and encourages customers to use the self-service machines to speed up the process. Once served, customers often report positive experiences with the staff's professionalism and efficiency.

Online Presence and Reviews

NatWest Leigh Lancs has a strong online presence with a Google My Business rating of 4.3/5 from 21 reviews. Customers appreciate the convenience of the NatWest mobile app and online banking services, which allow them to manage their accounts and make transactions remotely.

In conclusion, NatWest Leigh Lancs offers a comprehensive range of banking services in a convenient location with accessible facilities. Its friendly staff and efficient service, along with its strong online presence, make it a reliable choice for banking needs in the Leigh area.

👍 Reviews of NatWest Leigh Lancs

Gillian W.

5/5

You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine .
It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort.
Never the less the staff are great when you do get served

Sarah B.

5/5

Fantastic service from Kathy and other members of staff including the manager whose name I forgot to ask.
I had quite a lengthy issue to sort out and it was dealt with brilliantly, nothing too much trouble. Staff professional yet friendly, lovely atmosphere in branch. We NEED to make sure our local branches are not closed down. Face to face cannot be replaced by computers.

Diane

5/5

I can't rate the staff in this branch highly enough. I have been in a number of times recently to sort different things and they always provide a comprehensive service and are patient and totally customer focused. It's a pleasure to have face to face contact as opposed to waiting hours on a phone then when you eventually get through they give you incorrect information or can't get you off the phone fast enough. Thanks Leih Natwest branch you do a great job.

Andrew W.

3/5

Always been a good branch. I transferred my account here in 1986. I do feel the staff are being hamstrung by corporate decisions. Service is very slow, there are only two counters available, but three or four machines. The machines can only give a very limited service, nothing like a person at a counter, so the is a huge queue waiting for the two counters. Not ideal to say the least.

Mark B.

3/5

On a whole excellent bank but internal machines need looking at .
Keep rejecting cash to be paid in.
These are supposed to cut waiting times and make things easier.
Just isn't working.

David L.

5/5

Bank staff seem friendly enough and helpful, tills inside with facilities to pay cash into account via if there’s a queue.
When you do actually deal with staff there not behind a screen so more face to face to deal
With rather than through a window where can’t discuss as clear and issues.
Bank is also open Saturday which is useful and they also are pet friendly i regularly visit with my German shepherd, also a water bowl is usually there near the entrance.

klausharpoon

3/5

Staff are nice and helpful etc, but my word if you need the counter and can’t use one of the paying in machines, be prepared to wait…and wait. Lots of people don’t trust the machines so prefer to use the counter. Typing this as I queue

Susan M.

1/5

4 times we have been to the bank, the que is down the street,who says we don't need high street banks, closing at 1 oclock? some of us are still working, at this sad time, dont mention online banking,