Prima Industries Ltd - Rotherham

Anthony H.

I've been buying this fuel for about 6 years. It always had a directional squirty nozzle in it, which was a safety feature to stop it spilling. Recently, to "save the planet," they removed this safety feature. Now my house is burned out because even using the supplied funnel with the biofire, the fuel spills. I did not see a little spill, now my legs and arms are burned and my house a mess.. and rubbish, they removed it to save plastic
They removed it because of cost, and just before they removed it, there was an issue with the nozzle not seating properly in the bottle... I mean, why fix something, when you can save money and provide a less safe product huh🤬 I'll be seeking legal address, my advice to you all, is buy a product with this safety feature, not Ekofuel. Well, for one ekoluars, releasing my purchasing data to tge wired is a breech of GDPR.. you'll be hearing from me. Everyone else.. believe what you like, until your house is on fire...UPDATE: just used the Internet Archive to look at Ekofuels website ,as it was in 2023... the so called not a safety cap, is described on their website as a "safety cap" that and I quote directly "to ensure that a postive flow of liquid is always achieved when dispensing the liquid"
Caught you in your lie ekofuel...see you in court

Aaliyah A.

Unfortunately my order was delivered to someone else (we believe a made up name and signature) and on top of that they are refusing me a refund. There isn’t photo proof of delivery from their courier unfortunately and I’ve checked with all neighbours, they have changed their story about how/why this has happened and been quite unprofessional. I told them I’d be leaving an honest review so here it is. Now have to wait two weeks for my bank to review and resolve this which isn’t a huge issue but this isn’t a professional company so beware

Ross L.

No delivery time for fed ex no refund or package

Tomek :.

Really friendly and helpfull people. It was a nice experience coming there as a truck driver.

Wayne E.

Really helpful and great products

Joe S.

Friendly service

Ariel S.

Konrad M.