Richmond Radiators Ltd - Richmond

Richmond Radiators Ltd: A Comprehensive Overview

Richmond Radiators Ltd is a respected and established supplier of heating equipment, bathroom supplies, mirrors, and specifically, radiators. Located at New Row, Richmond DL11 7AW, United Kingdom, the company has built a solid reputation for providing quality products and exceptional customer service. Their commitment to customer satisfaction is evident in their consistently positive online reviews and efficient service operations. The company’s strategic location allows for convenient access for customers throughout the Richmond area and beyond. For those seeking reliable and professional service in the heating and bathroom sectors, Richmond Radiators Ltd presents a compelling option.

Company Details & Contact Information

Richmond Radiators Ltd operates from its headquarters at Address: New Row, Richmond DL11 7AW, United Kingdom. They can be reached through their dedicated telephone line at Phone: 1325717899. Customers can also explore their extensive product range and gain further insights via their Website: richmond-radiators.com. The website provides detailed product information, specifications, and frequently asked questions, streamlining the purchasing process for customers.

Specialties and Product Range

Richmond Radiators Ltd’s core competencies lie in the supply of a diverse range of products catering to both residential and commercial needs. Their specialized areas include:

• Heating Equipment Suppliers: They offer a comprehensive selection of boilers, pumps, valves, and other essential components for efficient heating systems.
• Bathroom Supply Store: The store stocks a wide variety of bathroom fixtures, fittings, and accessories, ensuring customers can find everything they need for their bathroom renovation or upgrade.
• Mirror Shop: Richmond Radiators provides a curated collection of mirrors in various styles, sizes, and finishes, suitable for diverse interior design aesthetics.
• Radiator Shop: As the name suggests, they specialize in radiators of all types – panel radiators, column radiators, designer radiators, and more – catering to different room sizes and design preferences.

The breadth of their offering demonstrates a commitment to meeting a wide range of customer requirements. They prioritize sourcing quality products from reputable manufacturers, ensuring durability and optimal performance.

Accessibility and Amenities

Richmond Radiators Ltd is committed to providing a convenient and accessible experience for all customers. They offer a Wheelchair-accessible car park, demonstrating their dedication to inclusivity and ensuring ease of access for individuals with mobility challenges. This commitment extends to their customer service approach, striving to accommodate diverse needs and preferences.

Customer Feedback and Reputation

The company boasts a strong reputation based on positive customer feedback. Currently, Richmond Radiators Ltd has 25 reviews on Google My Business, reflecting a significant level of customer engagement and satisfaction. The Average opinion: 4.7/5 underscores the overwhelmingly favorable experiences reported by customers. These reviews frequently highlight the company’s excellent customer service and efficient order fulfillment. Specifically, many customers commend the speed of delivery, often noting instances where orders arrived within 24 hours, exceeding expectations. Furthermore, feedback consistently praises the careful packaging of goods, ensuring they arrive in perfect condition. One particularly noteworthy comment emphasizes the company's responsiveness and willingness to provide assistance, even for parts not originally purchased from Richmond Radiators – showcasing a genuine commitment to customer support and problem-solving. The emphasis on prompt delivery and secure packaging significantly contributes to the positive perception of the company’s operations.

Recommendations for Potential Customers

For individuals seeking a reliable supplier of heating equipment, bathroom supplies, mirrors, or radiators, Richmond Radiators Ltd presents a highly recommended option. Their extensive product range, competitive pricing, and commitment to customer satisfaction make them a valuable partner for any project, large or small. Customers should visit the website at richmond-radiators.com to browse the available products and familiarize themselves with the company’s offerings. Contacting the company directly via telephone at 1325717899 allows for personalized assistance and inquiries. The accessible car park further enhances the convenience for customers visiting the physical location. Richmond Radiators Ltd aims to provide a seamless and enjoyable experience, from initial inquiry to final delivery.

👍 Reviews of Richmond Radiators Ltd

Tonia D.

5/5

Excellent customer service.
I requested a part although hadn’t bought the original product from Richmond Radiators. They were quick to respond and provided the part at a good price. Great service thank you.

Stephen L.

5/5

Excellent service! I ordered two radiators and they arrived, properly packed and in perfect condition, in less than twenty four hours. In fact it took me longer to post this review than it took Richmond Radiators to send me the two radiators. Many thanks.

Richard L.

5/5

Just Installed 2 lovely radiators in our conservatory and they are fantastic! Firstly, they were so easy to install and secondly they seem to give off a huge amount of heat, which is what we wanted. The programming looks a little complicated but they all are! Great products.

Eleanor K.

5/5

I don't do reviews very often but these guys were fantastic! Called up as I was in a bit of a dilemma and wanted some advice, the chap I spoke to was more than patient, in fact seemed very enthusiastic to discuss my options with me. Placed order, heaters arrived less than 24 hours later! I'm delighted with the heaters, and the chaps at Richmond Radiators made this all a very pleasant experience, a big thank you!

marcus

5/5

Fantastic service...
Ordered a heating element online, that arrived prompt. Unfortunately the element went faulty after about 18 months (it had a 2 year warranty) ...
communication and process of replacement was seamless.. this is when you now you chose the right company... Highly recommended..

Chris H.

5/5

Super easy to work with, very responsive to both emails and phone. It's nice to work with a company that values its customers.

Karen D.

5/5

Fantastic electric radiators, now have a number of these and would definitely recommend for conservatory/orangery or just an additional heat source in some colder rooms. Great service, delivered within a couple of days, well wrapped and working a treat. Still unable to fathom the timer facility, which to me appears complicated, but this may just be me!

Stephen W.

5/5

I recently moved house and needed to replace some electric panel heaters before we completed. Richmond Radiators went above and beyond to ensure I received 3 Adax heaters the next day. Great service and price.