Screwfix Bideford - Bideford

Michael Q.

What can I say people queuing I was forth in the queue. The guy serving looked like he was chating with his mate at the till going through everything on the screen. Use the catalogue. And the woman we'll she was a walking zombie . 10 mins to serve 1 guy who wanted a tube of mastic. Ffs people wake up. I'm off to toolstation much better service.

Ashley M.

Good service, parking and great prices.

Matt P.

Screwfix does what if says on the tin, supplies goods and services. However what I wouldn't expect is atrocious customer service and judgemtal groans and sighs from your employees.

'Paul' - with the ponytail - requested my postcode. I don't have one currently as I'm homeless - I'm doing some oddjobs to help out friends. I told him I didn't have one, he not only rolled his eyes and sighed but stared at me as if to say "why are you even here then?".

He then wandered off "to get a code as you say you haven't got a postcode".

If you have judgements on people, keep them to yourself, especially when you're in a service profession.

Be kind Paul.

Lisa R.

Excellent service from Toby at Screwfix, Bideford. Came in late this evening on our way to the last job after an unexpectedly long day. Toby sorted us out with the parts we needed and specially made a takeaway coffee for me as the trade counter was closed. It was so gratefully received. Thanks Toby

D S.

Don't usually leave reviews however I have to commend the Bideford store. Two members of staff were brilliant. A young lad with glasses and a young girl. They both adapted their customer style with the differet people in store. The young girl was holding a conversation with my child whilst the lad was serving me. My child is autistic and doesn't usually talk to people but the young girl noticed that she liked Thomas the tank engine and started a conversation about it! This meant I was able to buy my stuff without any hassle. .My daughter loved your staff member so much she keeps asking when she can go back. That level of service goes above and beyond what is expected of a retail worker and I wanted to commend her on her brilliant service. I cannot remember her name but she was a manager. They are both an asset to your company. Not just helping customers but acknowledging little customers too! Will be coming to Bideford in the future just so my daughter can show her, her thomas presents!

Lisa W.

Really glad I went here. I wasn’t sure what sort of drill I needed but the young lad called Sam was so helpful and asked what I wanted it for and my budget and explained to me what various drills did. (Who knew there were SO many) Anyway, I am very pleased with the one I bought, it does what I want and if I ever need another electric tool I will definitely be asking Sam.

Stephen B.

Amazingly expert, patient & friendly service from Tim and colleagues. Next day - when it transpired that I'd made the wrong product choice - a no-fuss refund was provided 🙂

floatingspirit2009

Brilliant place, lovely people , great place to shop. Easy parking outside .