Screwfix Folkestone - Folkestone

Screwfix Folkestone

Overview

Screwfix Folkestone, located at Address: Unit D, 5, Screwfix Folkestone, acre estate, Folkestone CT19 5DS, United Kingdom, is a well-reputed store specializing in various products related to hardware and DIY projects. The store offers a range of services, including delivery, in-store pickup, in-store shopping, and onsite services. It is wheelchair accessible with both an entrance and parking lot designed for wheelchair users.

Characteristics

• Batteries
• Light bulbs
• Credit cards
• Debit cards
• NFC mobile payments
• Quick visit
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Onsite services
• In-store pickup
• Delivery

Screwfix Folkestone has a user-friendly website, screwfix.com, where customers can easily browse and purchase items. The store is known for its clean and well-organized environment, with friendly and efficient staff. The store's app is also easy to use and offers convenient features like in-store pickup.

Customer Reviews

This company has received 226 reviews on Google My Business, with an average rating of 4.3/5. Some key highlights from customer reviews include:

• "Went there today looking for a tap cartridge. They didn't have the one I needed, but the chap behind the counter, Michael, tried his best and was very helpful."
• "Brilliant for buying online and then collecting in store. Plenty of parking available. Pricing is competitive."
• "The app is easy to use, plenty of parking at the store, the store is always clean & well organized, staff are always friendly & efficient."

Conclusion

Overall, Screwfix Folkestone is a reputable store with a strong focus on customer satisfaction. With their wide range of products, convenient services, and friendly staff, it is an excellent choice for those looking to complete DIY projects or purchase hardware items. To learn more or make a purchase, visit their website or call them at 3330112112. Don't hesitate to explore the store and experience their exceptional services firsthand.

👍 Reviews of Screwfix Folkestone

Stephen P.

5/5

Went there today looking for a tap cartridge. They didn’t have the one I needed but the chap behind the counter, Michael, tried his best and was very helpful.

Tony B.

5/5

Brilliant for buying online and then collecting in store. Plenty of parking avaliable. Pricing is competitive.

Kiane T.

5/5

The apps easy to use, plenty of parking at the store, the store is always clean & well organised, staff are always friendly & efficient

Nina G.

1/5

This is not a review particularly about the Folkestone store, more about the poor online ordering and delivery service or there lack of. My partner ordered 3 items on Tuesday, your website states 24hr delivery. Unbeknown to us you use parcelforce - being part of Royal Mail they had a day on strike Wednesday, so we had a wasted day waiting in as there was nothing to state you use parcel force and that delays could occur due to the strikes as is clear on other company websites who use Royal Mail services. Waited in today in which time 48hrs have passed, and only one item arrived late this afternoon. Upon calling your customer service line my partner was greeted with a rude man saying it can take up to 48 hours, we are two items missing and will be 72 hours in to our wait as I have to wait in again tomorrow being Friday, and unless my maths is that shocking I do believe surpasses the 48hrs in your recorded phone message. 3 days we have wasted waiting in for 3 items to be delivered. Needless to say wouldn’t recommend the online delivery service ever.

Richard P.

2/5

Some of the staff weren't very receptive from a customer service point of view, just a smile would've been welcoming which wasn't given unfortunately. Some good items at reasonable prices. Disappointed at some of the clearance items being the same price as in the catalogue which was misleading.

Peter S.

5/5

Ordered onine, collected in store, never had to wait more than one minute, helpful staff, convenient, easy and pleasant service with reasonable prices.

Kirsty L.

1/5

Asked for help at the counter to be told I need to find what I was looking for on the iPad. As a DIY novice it would’ve been great to have help. Left and went to Wickes who, were only to pleased to help, won’t be retunring.

Carole S. S.

5/5

Excellent service, helpful patient staff, i only needed a light bulb i was having difficulty finding anywhere, the young man behind the counter gave me as much customer service as if i was spending ££££when i only spent £1.98. Well done