Screwfix Swindon - Athena Business Centre - Swindon

Screwfix Swindon - Athena Business Centre

Located within the heart of Swindon, the Screwfix branch situated at the Athena Business Centre is a vital resource for both professional contractors and domestic DIY enthusiasts. This store offers a comprehensive range of tools, materials, and services catering to various construction, maintenance, and home improvement needs. Its strategic placement within the Athena Business Centre provides easy access for local businesses and residents seeking reliable hardware solutions.

Address and Location

The store can be found at Elgin Industrial Estate, Unit B Athena Business Centre, Moray Road, Swindon SN2 8XA, United Kingdom. This location places it conveniently within the industrial area of Swindon, easily accessible via major road networks. The Athena Business Centre itself is a well-known hub for commerce in the region, making this Screwfix outlet a natural fit for the surrounding business community looking for essential supplies.

Services and Specialties

While specific specialties listed might be incomplete, Screwfix branches generally stock an extensive inventory. This Swindon branch is known to carry a wide array of building materials, plumbing supplies, electrical fittings, painting products, insulation materials, roofing supplies, and various DIY tools and equipment. Customers seeking specific items like batteries can expect to find a dedicated section, as this service is explicitly noted as available. Furthermore, the store likely offers a broad selection of both power and cordless tools from leading brands, essential for any trade professional or serious hobbyist.

Customer Experience and Convenience

The customer experience at this particular Screwfix branch appears to be a significant factor in its positive reception. With 4.6/5 average Google reviews from 299 customers, the store demonstrates a strong commitment to customer satisfaction. Reviews frequently highlight the professionalism and helpfulness of the staff. For instance, one customer expressed immense gratitude to an employee named Nathan for successfully sourcing a difficult-to-find toilet fixture, praising his dedication, excellent customer service, and pleasant demeanor. This recurring theme of staff expertise and helpfulness underscores the store's focus on assisting customers effectively, even with uncommon or complex requirements.

Operational efficiency is another key aspect noted by customers. The facility is designed for convenience, offering quick visit options for customers needing only minor items or services. The store provides standard payment methods including credit cards, debit cards, and NFC mobile payments, ensuring financial flexibility for all shoppers. Crucially, the branch is fully equipped with wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring that the store is welcoming and accessible to customers with mobility needs, promoting inclusivity in their service model.

Practical Information and What to Expect

For visitors, the store offers multiple ways to engage. Customers can opt for in-store shopping, allowing them to physically browse the extensive product range and get immediate assistance from staff. Alternatively, the store facilitates in-store pickup for online orders placed via their website, providing a seamless shopping experience for those who prefer or require this convenience. Delivery services are also mentioned as available, catering to customers who prefer home delivery, particularly for larger or multiple orders.

It's recommended to check the store's opening hours before visiting, as these can vary. The Screwfix website provides detailed information on hours of operation, delivery charges, and store contact details. The website address https://www.screwfix.com/stores/AT6/Swindon-AthenaBusinessCentre is the primary online resource for detailed store information, product inquiries, and order management. The phone number provided is the standard channel for customer service inquiries or booking purposes, offering direct support to customers seeking assistance outside of physical store hours.

Considering the overwhelmingly positive feedback regarding service quality and product availability, this Screwfix location in the Athena Business Centre is a highly recommended stop for anyone in Swindon needing hardware, tools, or building materials. Staff members like Nathan seem genuinely committed to helping customers find exactly what they need, making the shopping experience both efficient and pleasant. The combination of a wide product range, excellent customer service, convenient location, and accessible facilities makes it a standout choice for hardware needs in the area.

Summary of Key Information

The Screwfix Swindon - Athena Business Centre location provides a comprehensive hardware and DIY shopping experience. Key features include a vast selection of tools and materials, highly praised staff service, wheelchair accessibility, multiple purchasing options (in-store, online pickup, delivery), and convenient location within a major business centre.

For further details or to plan your visit, consult their official website or contact them directly using the provided phone number.

👍 Reviews of Screwfix Swindon - Athena Business Centre

Dan C.

1/5

Used to be great here great trade counter team fast service.... Now new staff it seems no trade counter seems to of turned into the rest of the slow screwfixes shame.

Deborah B.

5/5

Can't thank Nathan enough I went in with a toilet fixture I needed with two different size ends he went above and beyond and went to find the exact piece we needed which wasnt an easy task, he gave excellent customer service and is such a lovely pleasant man thanks Nathan

Chris C.

5/5

Friendly, knowledgeable staff. Quick service especially when you use their click and collect service. Plenty of parking, trade section and long opening hours. Would recommend

Patrick M.

5/5

Fast service friendly staff had the item l wanted in stock at sensible price

Mark A.

5/5

Great service from the moment I walked in all staff happy and friendly. Had a few problems with what I wanted but Wendy pointed me in the right direction and also gave me alternatives. If you have any DIY needs pop in and I am sure they can sort you out with the bits you need with great service and a smile

Gary M. (.

5/5

I use Screwfix quite a lot.
It's very handy that they open early and shut late too, if you need anything.

The staff are always very friendly and I also find them very helpful too, either with their knowledge or just general assistance.

I am a tradesman with my own business, so privileged to be a plumbfix customer👍😀
I would always recommend this place to shop.

E R.

4/5

A regular shop that I often visit. Staff were working very hard, however the cashier that served me, had zero customer skills. No please, no thank you and clearly needs training. Disappointing but easily sorted out. The customer interaction is important and should not decline because they are busy.

charmayne G.

4/5

Although I ordered online the collection took some time on my first visit but was much quicker on the second visit. Unfortunately a product I had ordered was out of stock so I had to have it refunded but overall screwfix offer great products at good prices.