The Garden Room at Port Lympne Hotel & Reserve - Hythe

Emily B.

We had a lovely time at The Garden Room. Food was incredible and coming from a food obsessed couple, that's something; the beef bourguignon pie was the best pie I've ever had! The service was warm and prompt, but the food was definitely star of the show.

Pauline B.

The food was good quality, tasty, and well presented, albeit not particularly substantial if you have worked up an appetite walking around the grounds. There was more pâte than bread for my starter, for example.
The service was efficient and pleasant, and the surroundings were lovely

Narcis-Ciprian P.

We had an absolutely amazing experience at Port Lympne Safari Park. After a nice walk we had a lovely meal at the park restaurant. The place is awesome. Great views, amazing atmosphere, clean and tidy, the staff are very welcoming and willing to help. The moment you step in the restaurant you are welcomed by nice people and a warm atmosphere with lovely colours. We have been escorted to the table by Molly, a sweet young girl with a big smile that made us feel welcomed. She also served our food with professionalism. Alfred helped us up with the drinks, I had tried some beer made in the Romney area and I enjoyed that. The food was delicious although there is room for improvement. The Sunday menu was simple with not so many options which for some people is great for others not. The starters came very fast and after we finished the starters in a few minutes we had the mains.
Overall I am definitely recommending this place.and hopefully we will come back soon

Shiwen D.

The food there is good we ordered the bang bang noodles salad, burger and passion fruit cheesecake. The burger is great as well as the bang bang noodle salad. The cheesecake is a bit more like moose than cheese cake. Overall good food, nice waiters and waitress and atmosphere here.

Igor S.

Very underrated place. Beautiful terrace with nice cocktails and very good food. The staff was attentive, food was brought quickly. My burger was very good, while my wife’s salmon Caesar salad looked equally tempting. As they did not have draught beer, I ordered passion fruit martini. It was so good that I had another one soon. Overall it was a perfect ending of the amazing retreat!

Dylan

Booked The Garden Room as part of a stay at Port Lympne.

We ate as a family of 4, no starters, two mains, two alcoholic drinks for each adult and two kids meals. All in for £125.

The meals were below average, the burger had bits of bone. The chips are basic frozen chips and the kids fish fingers were really fishy. The burger was £23, anywhere else you’d expect hand cooked chips and a freshly made patty, otherwise the restaurant wouldn’t last 6 months based on prices.

The location is beautiful, the staff were good until the bill arrived and the kids meals price had increased to £15 from £12 despite the menu we were given showed £12. The staff didn’t take responsibility for this and we paid the increased price which apparently started the day before…? More price gauging.

We loved Port Lympne but this was a massive let down…

H L.

We had breakfast here included in our package. The restaurant is beautifully decorated and good menu. From the minute we walked in we was met by the supervisor and found her to be abrupt and rude from the offset. We were asked which drinks we would like before we had even got our jackets off and both wanted Tea. One small pot between us arrived which was fine until we noticed other tables had one per person. We were never asked again if we wanted another drink. Before food arrived I noticed that the small plate I had was dirty so when the mentioned member of staff come over I asked for a new one she did not even reply or look at me snatched the plate off me and returned with one from another table again saying nothing. We felt that we was inconveniencing her by asking for a non dirty plate! No one explained the menu to us in that could you choose both the light breakfast I.e toast, croissant, fruit ASWELL as a cooked breakfast so we just ordered our main breakfast and noticed other tables around us getting lots more.
Food itself hiwever was lovely and as were the two other members of staff we met. A young dark haired lady was lovely and the man brining out the food to us was also! When we were finished we asked the young lady if we needed to sign anything etc as we were finished and didn’t want to just walk off she said she would ask her supervisor which is how we knew the rude member of staff was actually the supervisor! Not only is it terrible service from a normal member of staff but that sort of service from someone who is a supervisor is diabolical. It defiantly put a dampener on the start to our morning however every other member of staff we had met at port lympne had been far from this. We are however grateful that we only had breakfast here and not dinner then night before.

Jake H.

Came for a Sunday roast with a family member who has recently been unwell and thought we would treat. The roast itself was beautiful. Such tender beef and fresh produce. Menu could be a little bigger and we would’ve loved to have had a lamb option seeing as it’s lambing season.

Still have great options for food and drink offered on their menus.

However the service has to be worked on as a major priority. The servers were lovely but for what seemed to be a quiet Sunday lunch they were very poor with the actual service. It seems there is a lot of young servers with little to no experience in restaraunt service. There were a few things we had to ask for a few times as they seem to have been forgotten about.

Although the service was a let down the mistakes were always corrected (but always took 5-10 minutes)

We will definitely come back as the food was highly rated! Just fingers crossed the service become more elevated and attentive soon!!