The Pension Service 15 Post Handling Site B Wolverhampton WV99 1AS - Wolverhampton

The Pension Service 15 Post Handling Site B Wolverhampton WV99 1AS: A Comprehensive Overview

The Pension Service 15 Post Handling Site B, located at Wolverhampton WV1 1ED, United Kingdom, is a government office specializing in handling pension-related correspondence and queries. This site is part of the larger Pension Service network, which aims to provide efficient and accurate pension services to the public. In this article, we will delve into the details of this facility, its services, and what visitors can expect.

Services and Specialties

The Pension Service 15 Post Handling Site B is primarily responsible for handling pension-related mail and inquiries. Its specialties include:

• Processing and responding to pension application forms and queries
• Updating pension records and making necessary adjustments
• Handling correspondence related to State Pension, including new claims and existing pension payments

Location and Accessibility

The site is situated at Wolverhampton WV1 1ED, United Kingdom, with a wheelchair-accessible car park and entrance, ensuring that the facility is accessible to all visitors. The phone number for this site is 8007310469.

What to Expect from Your Visit

Visitors can expect a professional and efficient service from the staff at The Pension Service 15 Post Handling Site B. The team is dedicated to handling pension-related matters promptly and accurately, ensuring that individuals receive the correct information and support they need. Some visitors have praised the staff's kindness and personable communication, as highlighted in a review: "Hayley from DWP dealt with my case swiftly and was very kind and personable in her communication. ✅"

Opinions and Ratings

With 9 reviews on Google My Business, the facility has an average opinion rating of 2.2/5. While the average rating may not be exceptional, it is essential to consider that public perception of government services can be subjective and influenced by various factors. Some visitors may have had positive experiences, as indicated by the positive review mentioned earlier, while others may have faced challenges or had different expectations.

Other Points of Interest

In addition to its services, The Pension Service 15 Post Handling Site B offers wheelchair-accessible facilities, making it easier for visitors with mobility issues to access the service. The wheelchair-accessible car park and entrance ensure that the site is inclusive and caters to the needs of all visitors.

👍 Reviews of The Pension Service 15 Post Handling Site B Wolverhampton WV99 1AS

Jessica L. P.

4/5

Hayley from DWP dealt with my case swiftly and was very kind and personable in her communication. ✅

Elizabeth L.

1/5

I'm sending a letter complaint as such applied for pension crefit in 2023 May originally and said paid service charge and ground rent received letter getting threw got apologythat wasent notified to send details and breakdown 2 mths later never heard rang wasnjust told case closed and no explanation or letter received

Andy

1/5

Wouldn't even get one star from me! How does anybody ever get through to these people! Tried calling on various days at various times and just sit on hold hour after hour. Very poor customer service.

Elena W.

1/5

This processing centre cannot even do their simple job and scan documents sent from pensioners living abroad . Newcastle had to telephone me to finish filling out the last two pages as the wolverhampton office sent so poorly scanned forms they could not read the scvanned info . What and who are these people that cannot do a simple job of scanning forms properly . I also suspect they are innificent as after three letters and forms I still am struggling to get any replies after 3 months + . No doubt it is a tin pot company privately used that is poor in performance . You have to put how many stars above you cannot put none which is what I really want to give ....? G R Ward .

Sandy L.

1/5

I can't even get through to go on hold, Phone keeps shutting down... typical.... rubbish....

angelene B.

1/5

Every time you phone you never get the answers you want you just get told that they will phone you back within 10 working days

R K.

1/5

Can never ever get through to them on the phone

Sean C.

5/5

Thank you all for your hard work, I'm sure all staff are fantastic but I've delt with Jackie, Paul, Martin and Tracy and they were all patient, polite and professional. Thank you .