The Polly Tea Rooms and restaurant - Marlborough

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The Polly Tea Rooms and Restaurant

Located at 26-27 High St, Marlborough SN8 1LW, United Kingdom, The Polly Tea Rooms and Restaurant is a delightful establishment that offers a unique dining experience. With a phone number of 1672512146 and website at thepollytearooms.com, this cafe, breakfast restaurant, cake shop, lunch restaurant, and tea house has gained a reputation for its exceptional range of offerings.

Specialties and Services

Specializing in a variety of dishes, The Polly Tea Rooms and Restaurant prides itself on its great tea selection, breakfast, lunch, dinner options for solo dining, and more. Highlights include wheelchair accessible entrance and seating, an onsite bar, and free water refills. They also cater to dietary preferences with vegan and vegetarian options available.

Atmosphere and Ambience

With a cozy and historic setting, this establishment provides a family-friendly environment that is perfect for groups and tourists. The Polly Tea Rooms and Restaurant accepts reservations and offers a variety of payment methods including credit and debit cards, as well as NFC mobile payments. Children are welcome, and high chairs and a kids' menu are available to ensure a comfortable dining experience for the whole family.

Customer Reviews

Having garnered 1032 reviews on Google My Business with an average rating of 3.8/5, The Polly Tea Rooms and Restaurant has gained a positive reputation among its customers. Patrons appreciate the friendly and efficient staff, the delicious food, and the charming atmosphere despite its slightly dated decor. While some find the prices on the higher side, many believe the experience offers good value compared to well-known coffee chains.

With its unique blend of traditional charm and modern amenities, The Polly Tea Rooms and Restaurant is the perfect spot for those seeking a memorable dining experience in Marlborough.

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"summary": "A charming cafe, breakfast restaurant, cake shop, lunch restaurant, and tea house offering a delightful dining experience with a great selection of teas, breakfast, lunch, and dinner options.",
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👍 Reviews of The Polly Tea Rooms and restaurant

hayley H.

4/5

We popped in for a coffee, mid Monday morning. Plenty of seats available.
The black forest roulade tempted me, I was glad it did. It was delicious.
The atmosphere was nice, though decor a little dated, but that's the charm of a tea room.
I found the staff friendly and efficient.
Prices are on the high side, but we would spend similar in well-known coffee chains, and that's without table service, so I thought acceptable. Whether I could afford lunch there.... I'll let you know next time I'm in town.

S W.

5/5

Amazing please come food superb but what make this place even more special is the group of young people front of the house and invisible in the kitchen .As we went on Monday 17/03/2025 young man with retro sideburns and mustash he has a wicked sense of humour and is very sharp.Followed by all other professional and welcoming service.Kudos i really appreciate the kind and respectful humanity as intelligent customer service

Ali R.

5/5

We had a fabulous tea and cake at Polly's today! The coffee was great and the vanilla fruit gateaux was fresh and delicious!!! A lovely range of small gifts too!

Rob A.

5/5

Had a breakfast here and loved it, nice place with a bit of history and great cake counter. Highly recommend!

Atsuko S.

1/5

We have been to Polly countless times. They used to serve beautiful extraordinary cakes (you can see them in the pictures posted years ago) and we enjoyed every time we visited. However it was changed a few years ago and their cakes are no longer anything special, just ordinary. It's a pity, but what's even worse is the price. They charged astonishing £5.90 per slice! It could be acceptable if it was a large piece like they used to serve, but what we got was totally normal size, even though they described as 'Large' cake. It was a joke. We mentioned it to the staff and she replied 'That's the size we were told to serve. There is nothing we can do.' rather unfriendly. We mentioned our disappointment when we paid on the way out. The staff at the casher said 'A lot of people said that. We receive a lot of complaints.'. Well, they have to do something then if they don't want to damage their reputation. I'm sorry, but we definitely won't be back any more. There are much much better places in Marlborough and I'm sure many people agree judging by a lot of poor reviews.

Debs B.

4/5

The place is pretty and the cakes are nice. However, I came with my granddaughter on her birthday specifically because the website offered a children's high tea. I had shown my granddaughter pictures and she was very excited. We drove all the way from Reading. So, we were disappointed when we got there because we were told the menu on the website was not current and they did not know how to update it. Although the cake was nice, I can get cake in Reading. I wouldn't have driven a 6 year old all that way if I had known.

Rachel A.

3/5

We had the pan fried salmon with wild rice and watercress sauce, steak and ale pie, and also two slices of cakes. The cakes were the chocolate fudge and the rainbow cake. All of them were delicious. The reason for 4 stars is due to very long waiting time. We waited for 40 minutes for the food to come out and my tea was already cold by then. The restaurant still had a few empty tables (60% full), so I’m not sure what the hold up was due to. Other customers were also complaining due to the wait time. I definitely wouldn’t recommend coming on busy periods.

Carolyn E.

2/5

We didn't eat here as everything seemed very expensive!
Wouldn't have minded so much if staff had been friendlier; the China more exciting than white China & tea leaves instead of tea bags!!
Really wanted to show my friend this tearoom as years ago it was delightful, but we were both really disappointed.