Trade-Fixings Direct - Market Rasen

Trade-Fixings Direct: A Comprehensive Overview

For individuals and businesses requiring reliable and efficient access to screws and a comprehensive range of building materials, Trade-Fixings Direct stands as a noteworthy supplier within the United Kingdom. Located at Unit 1, Trade-Fixings Direct, Waterloo St, Market Rasen LN8 3EP, the company offers a dedicated service focused on providing quality products and convenient solutions. This detailed overview will delve into the specifics of Trade-Fixings Direct, outlining its services, location, operational details, and customer feedback, ultimately assisting potential clients in making informed decisions.

Company Profile and Specialties

Trade-Fixings Direct specializes in acting as both a screw supplier and a broader building materials supplier. This dual focus allows them to cater to a diverse clientele, ranging from small DIY enthusiasts to larger construction projects. Their inventory encompasses a vast selection of screws in various sizes, types, and materials, alongside essential building supplies such as timber, plasterboard, adhesives, and tools. They prioritize sourcing products from reputable manufacturers, ensuring consistent quality and reliability for their customers. Furthermore, they actively strive to maintain competitive pricing, making them an attractive option for cost-conscious buyers.

Location and Accessibility

The physical location of Trade-Fixings Direct at Unit 1, Waterloo St, Market Rasen LN8 3EP, United Kingdom, is strategically chosen to serve a regional customer base. Market Rasen, a historic market town in Lincolnshire, provides good transport links and accessibility. A key advantage for potential customers is the availability of wheelchair accessible parking lot, demonstrating a commitment to inclusivity and catering to diverse needs. The address itself is easily found via online mapping services, making it straightforward for clients to locate the premises. The proximity to major transport routes contributes to efficient logistics and timely deliveries.

Contact Information and Website

For immediate inquiries or to browse their product catalog, clients can readily contact Trade-Fixings Direct via telephone at 1673843385. Alternatively, a detailed overview of their offerings, alongside product specifications and pricing, can be accessed through their website: trade-fixingsdirect.co.uk. The website provides a user-friendly platform for online ordering and information retrieval, reflecting the company's commitment to modern business practices.

Customer Reviews and Reputation

Currently, Trade-Fixings Direct has garnered 12 reviews on Google My Business, offering a valuable insight into customer experiences. However, the average opinion stands at 2.3 out of 5, indicating a need for improvement in certain areas. While the average score isn’t exceptionally high, it’s crucial to analyze the specific feedback provided by reviewers. Common themes emerging from the reviews include:

• Positive feedback regarding the breadth of their product range and the helpfulness of their staff.
• Concerns about delivery times and occasional issues with product accuracy.
• Suggestions for improving the online ordering process and enhancing customer service responsiveness.

It’s clear that Trade-Fixings Direct has opportunities to address these concerns and elevate the overall customer experience. Proactive engagement with reviewers and a commitment to resolving issues efficiently would undoubtedly contribute to a more positive reputation.

Key Features and Benefits

Here’s a breakdown of the key features and benefits that Trade-Fixings Direct offers:

Trade-Fixings Direct differentiates itself through a blend of local accessibility, a diverse product selection, and a commitment to serving the needs of both individual consumers and professional contractors.

In conclusion, Trade-Fixings Direct presents itself as a viable option for sourcing screws and building materials. While customer feedback indicates areas for improvement, the company's strategic location, comprehensive product range, and accessibility features position it favorably within the market. Further enhancing customer service and streamlining operational processes would undoubtedly contribute to sustained growth and a strengthened reputation.

👍 Reviews of Trade-Fixings Direct

Don C.

1/5

I place this:
Order Number: DC27RS20002644
Order Date: 23 March 2024 09:35 GMT.
and today (13 April), I've received nothing,despite two phone calls and two emails, and paying for next day delivery !! what is going on?

R W.

1/5

Avoid like the plague, ordered through Amazon, waited, nothing, chased Amazon but order never sent. They don't answer phone, emails, or chat system from amazon. The worst online company to have ever come across.
Do yourself a favour and try elsewhere as these idiots want closing down!!!!

Costa O.

1/5

Made a purchase in good faith on 11 August 2020 with next day delivery
The fixings arrived today 7 September , I had to subsequently buy other fixings to complete my work.
Rang on 7 September to inform the company that the screws had just arrived and they were no longer needed, so I requested a refund.
At no time was i informed that the fixings were out of stock when i placed the order or after they took my payment freely. (I was told they were out of stock during the phone call)
I was told I would not be possible to be refunded until the fixings were received back which made me feel that I was untrustworthy
lets see where this goes...I'm going to take action about the refund.
A very one-sided approach to customer service to the point that the lady didn't want to speak on the phone.

andre M.

1/5

Ordered on 22nd of April, no confirmation email of order, paid next day delivery, after a few days no sign,emailed them to be told they where waiting on parcel force, 30th April still no sign, emailed no reply, emailed again on 6th May, which they replied, saying refund was bring processed as parcel force had lost my package.
12th May no refund yet, emailed them on 12th and 14th, no reply till the 17th, where they said sorry about refund not processed yet and would ask refund department to process it that day.
Still no sign of refund on 26th May sent another email still no reply.
It's now 28th of May still no reply and No Refund!!
Joke avoid at all costs!!

Jamie G.

1/5

Placed order 22nd may no goods have shown up do not order from them

Emailed and called a number of times

Contacted a number of people regarding this company

Liam E.

1/5

Ordered on 26th Aug via amazon and 12 days later still no item, after sending numerous messages to locate said item I received no response either, terrible customer service!

Gareth T.

5/5

Delivery is slow, but if you don't mind waiting up to a couple of weeks, its definitely worth a try. The website works well and the bulk prices are by far the best I can find online.

Gary W.

5/5

First order just received.

Quick service, competitive pricing and all complete and correct.

I have placed another order just now