Vital Parts Ltd - Maidstone

Address: Units 4 & 17, Vital Parts Ltd, Palace Industrial Estate, Bircholt Rd, Maidstone ME15 9XU, United Kingdom.
Phone: 1233713581.
Website: vital-parts.co.uk
Specialties: Plastic fabrication company, Manufacturer, Metal supplier, Molding supplier, Plastic injection molding service, Plastic products wholesaler, Rubber products supplier.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 109 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Vital Parts Ltd

☎️1233713581

⏰ Open Hours of Vital Parts Ltd

Monday: 8:30 AM–5:30 PM
Tuesday: 8:30 AM–5:30 PM
Wednesday: 8:30 AM–5:30 PM
Thursday: 8:30 AM–5:30 PM
Friday: 8:30 AM–3:30 PM
Saturday: Closed
Sunday: Closed

Vital Parts Ltd: A Comprehensive Overview

Vital Parts Ltd is a renowned plastic fabrication company located at Units 4 & 17, Palace Industrial Estate, Bircholt Rd, Maidstone ME15 9XU, United Kingdom. The company can be contacted by phone at 1233713581 or via their website at vital-parts.co.uk.

Specialties and Services

The Vital Parts Ltd specializes in providing a wide range of services, including plastic fabrication, manufacturing, metal and rubber supplies, and plastic injection molding. The company is well-regarded for its expertise in producing high-quality plastic and rubber products, catering to both wholesale and retail customers.

Accessibility and Payment Options

For added convenience, Vital Parts Ltd offers wheelchair-accessible entrance and parking lot facilities. The company also accepts debit and credit cards as payment methods, making it easier for customers to make transactions.

Customer Reviews and Ratings

With an impressive 109 reviews on Google My Business, Vital Parts Ltd has earned a solid reputation among its clientele. The company boasts an average rating of 4.4/5, which is a testament to its commitment to customer satisfaction.

One notable aspect of the customer reviews is the consistent praise for the company's excellent customer service. Many customers have highlighted the quick delivery times and the overall ease of doing business with Vital Parts Ltd. This has led to a strong sense of loyalty among customers, with many stating that they would "definitely recommend this business" to others.

Final Recommendation

👍 Reviews of Vital Parts Ltd

Graham J.

5/5

Really good customer service item ordered and delivered extremely quickly.
So now I can set up my mitre saw table outside without the horrible grinding noise of metal legs on concrete. Thank you. I have saved this seller and would definitely recommend this business.

Dunx

1/5

Not a good experience, paid the £12.50 upgraded next day delivery to ensure next day, DHL tried to deliver at 17:15 past our business hours of 9 to 5, spoke to Vital Parts customer service who were very unhelpful and said it was attempted delivery next day so my problem even though most business's work 9-5 hours - at leat have a disclaimer clearly on your next day deliveries showing that next day is 9am to 5:30pm so i can make an informed choice - so very poor business practices

Gabriny

1/5

The dimensions are different from the description. I ordered before 2pm and paid to be post next day and I have received the package after 3 days because they actually dispatched it a day after I put the order. You will waste your time and money for postages and returns. The worst customer service too. I'll never mess up with this company again!

Nikkie G.

1/5

Ordered item Tuesday paid for 1-2 day delivery as needed it by Saturday. Today is Friday and still no item received. Called awful custoner service and was informed the item hasn’t even been dispatched yet ?!?!? Asked for next day delivery they said they can’t Asked for my delivery costs to be refunded as it hasn’t came in 2 days that I paid for they said no ?!? What the hell ? Awful awful awful service will never order from here again ! If you need items within days be careful !!

Leon P.

5/5

Great company. Emma is especially helpful over email.

B

1/5

Sent incorrect screws and refused to replace.

Sent counter-sunk screws for flat screw on glinders. This is our second order with Vital Parts, first order was supplied with flat pan-head screws and we were very pleased. Second order has been supplied with counter-suck screws that obviously do not fit tight against the flat of the glider. Raised this twice with Vital parts. Firstly, they agreed to send out correct screws, second call was followed up by an email saying........
" have raised this with our warehouse and they have advised that the countersunk screws are the correct screws.
They have advised that the screws will need to be screwed in tighter and further to secure them in."

Plently other suppliers offering teflon gliders - advise you to shop elsewhere.

Adrian R.

5/5

I am a miniscule customer - looking for bits for my Lagonda- the website was great, the advice I needed by telephone was great, the delivery service was great and when I wanted to return a couple of bits- the service was great and immediate. Whoever runs this place knows how to look after people- great. 5 Greats 5 Stars

Andy R.

5/5

Thank you for such amazing customer service.
I needed new plastic feet for dining room table and 6 chairs.
Using your fitting guide, I was able to choose from a wide selection, I picked the ones I needed and ordered them on a Saturday night and chose 3-5 working days as I wasn't in a hurry for them.
Monday morning I receive an email saying they have been despatched and would be with me shortly. I certainly wasn't expecting the delivery on the Tuesday morning.
Everything fitted perfectly and I'm so happy I chose your company.
Couldn't ask for better customer satisfaction than that.
Many thanks and I'd happily recommend you to anyone... 10* from me